Nikola Baumann, Ph.D., Gives Advice on Mitigating Patient Risk During IT Outages in Latest Issue of Clinical Laboratory News
By Mayo Clinic Laboratories • April 15, 2013
In the April issue of Clinical Laboratory News, Nikola Baumann, Ph.D., gives expert advice on how to think systematically about maintaining quality laboratory operations when an institution's IT systems are down. The article, "Mitigating Patient Risk During IT Outages," includes seven tips to ensure your laboratory is ready when it experiences IT downtime. Tips include:
Establish clear criteria for activating the downtime procedure.
When lab systems go down, have a procedure for mass, proactive communication to all sites of care.
Ensure that supervisors or leads in the lab are guiding workflow during downtimes.