PathWays Case Study for July 19

As a laboratory director, you are responsible for managing personnel issues. You have received recurring complaints regarding an employee who is considered a high performer but not a team player. The employee generally works independently rather than collaboratively, tends to have a condescending tone with others, and oftentimes, refuses to communicate vital information. As a result, friction between colleagues has been observed.

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Deb Hagen-Moe
Education Coordinator
Mayo Clinic
Instructor in Laboratory Medicine and Pathology
Mayo Clinic College of Medicine

apriljosselyn (@apriljosselyn)


April Josselyn is a Marketing Channel Manager at Mayo Clinic Laboratories. She has worked at Mayo Clinic since 2012. Outside of work, April enjoys the outdoors and being "hockey mom" for her two sports-crazed boys.