DoubleTree by Hilton Hotel
Rochester, MN
March 22–23, 2018



We caught up with Nicole Kang, one of the speakers for the 2018 Phlebotomy Conference, to learn more about what her breakout session geared towards phlebotomy managers and supervisors will entail.


We sat down with Mary Kaye Peterson to learn more about this year's conference and to learn what attendees can look forward to at Phlebotomy 2018.


This two-day conference will offer the opportunity to learn how to decrease stress and enhance resiliency in the workplace and discuss safety in health care and a just culture. The conference will also feature an interactive session in which you will have the opportunity to submit difficult phlebotomy cases ahead of time. These will be addressed during the live program. Additionally, you will have the chance to learn about newborn screening, process-improvement efforts to improve neonatal redraws, and present and future challenges with blood cultures. You will also learn how to prepare for conflict and aggression in the workplace, navigate line draws and difficult sticks, discuss important aspects of phlebotomy leadership, and more.

The conference format balances topics of general interest, which are presented in large-group sessions, with breakout sessions and tours which are geared toward specific areas of interest.


Intended Audience

This conference is designed for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient-care staff involved in specimen collection.


Conference Objectives

Upon completion of the conference, participants should be able to:

  • Identify and assess patient line types and determine ways to troubleshoot complex collections.
  • Implement safety tools in phlebotomy practice, including Crew Resource Management and SBAR.
  • Identify causes of neonatal redraws.
  • Recognize the early warning signs of anger or hostility.
  • List blood-collection approaches, which decrease probability of contamination.
  • Solve difficult cases in phlebotomy during an interactive and entertaining session.
  • Review contemporary obstacles for phlebotomy leaders.

Attendance at this Mayo Medical Laboratories conference does not indicate nor guarantee competence or proficiency in the performance of any procedures that may be discussed or taught in the courses.



Contact the Education Department at 1-800-533-1710 or (507) 284-0286 or email



View Agenda, Breakout Sessions, and Tours



Mayo Medical Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for 11 contact hours. Level of instruction for this program is intermediate.

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for State of California credit and State of Florida credit. Florida Board of Clinical Laboratory Personnel has designated this program for 6 General credits and 5 Supervision/Administration, Quality Control/Quality Assurance, and Safety credits.


Conference Faculty

Faculty Disclosure

The course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.

National physician payment transparency program

Mayo Medical Laboratories is not an applicable manufacturer or applicable group purchasing organization (GPO). (GPOs, per the Centers for Medicare & Medicaid Services, and this program do not trigger any reporting requirements pursuant to Open Payments [Sunshine Act] legislation.)



Registration includes tuition, access to a comprehensive course syllabus on a secure app, continental breakfasts, lunches, break refreshments, and a reception.

Registration no longer available.


Cancellation Policy

If you cancel your participation in this conference on or before March 9, 2018, your registration fee, less a $75 administrative fee, will be refunded. The Mayo Medical Laboratories Education Department must receive written notification of your cancellation. No refunds will be made after March 9, 2018.

Mayo Medical Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Medical Laboratories must cancel or postpone this conference, Mayo Medical Laboratories will refund the registration fee, but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline/travel/lodging agencies.


Travel and Lodging

Lodging arrangements are the sole responsibility of the individual registrant.

Mayo Medical Laboratories is not responsible for expenses incurred by an individual who is not confirmed and for whom space is not available at the meeting. Costs incurred by the registrant such as airline or hotel fees or penalties are the responsibility of the registrant.

Lodging Accommodations

Blocks of rooms have been secured for participants and their guests with special conference rates at the hotels listed below. To receive the special rate, you must make reservations before the room block is filled or before the expiration date of February 28, 2018, whichever comes first. Reservations will be taken following this date based on space and rate availability. Please identify yourself as a participant of the Mayo Medical Laboratories Phlebotomy Conference when making a reservation.

DoubleTree by Hilton Hotel
150 South Broadway
Rochester, Minnesota 55904
+1- 507-281-8000
$169 single/double, standard

Hilton Garden Inn
225 South Broadway
Rochester, MN 55904
$149 single/double, standard

The hotels listed above are connected by skyway to conference facilities, downtown shops, and restaurants. The DoubleTree by Hilton Hotel is the location of the conference.



MCL Education

This post was developed by our Education and Technical Publications Team.