Video Length: 1:00:31
This presentation will provide the audience with a high-level understanding of the various steps of the pre-analytic processes of Mayo Medical Laboratories that lead to the timely handling of incoming specimen volumes. The speakers will discuss the initial steps involved from receiving, accessioning, performing aliquots and pour-offs, sort granularity, specific delivery requirements, post-analytics, and test add-ons. The discussion will review process improvements across the operation, along with the numerous automations systems that are being used within MML operations.
Upon completion of this activity, participants should be able to:
This series is appropriate for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient care staff involved in specimen collection.
Jeffrey Wills
Operations Coordinator
Internal Operations, Mayo Medical Laboratories
Department of Laboratory Medicine and Pathology
Mayo Clinic, Rochester, Minnesota
Jeff Wills is the Operations Coordinator in Internal Operations for Mayo Medical Laboratories (MML). He joined Mayo Clinic as a supervisor within the Materials Management/Finance Division. He moved into various roles within Materials Management over 14 years with his final position as section head for Distribution and Warehouse Management. Jeff joined the operations team within the Department of Laboratory Medicine and Pathology in 2000. He has managed many different work units within MML Operations for the past 17 years, and he is currently responsible for the Internal Operations work unit. Jeff has been a past presenter at American Association of Clinical Chemistry events. He attended the University of La Crosse for business administration.
Matthew Hanley
Operations Manager
Internal Operations, Mayo Medical Laboratories
Department of Laboratory Medicine and Pathology
Mayo Clinic, Rochester, Minnesota
Matt is an Operations Manager within Mayo Medical Laboratories, overseeing multiple areas. He originally joined Mayo Clinic and the Department of Laboratory Medicine and Pathology as a clinical laboratory technologist and has since held roles as a development technologist, supervisor, and project manager. He joined MML in 2017 and is responsible for oversight of Client Support, Operations Systems Support, Referrals, Specimen Distribution, and Technologist Resource Support. Matt earned his bachelor of science degree in chemistry and a masters of health care administration from the University of Minnesota—Twin Cities.
Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.
Note: No credit is offered for this Phlebotomy presentation.