Establishing an Outreach Culture

Thursday, May 10, 2018 11 a.m.–Noon CT


Free for all participants.  


Numerous studies have demonstrated the correlation between performance and organizational culture. The results conclude that a healthy culture directly and positively affects quality, service, engagement, and outcomes. Every organization has some sort of culture because it is an organization of human beings—a social system. Culture refers to the beliefs, behaviors, and characteristics that permeate an organization. It defines what the organization considers important and describes what it feels like to work there. Culture provides collective conscience and group identity. Culture has a powerful effect on how people work together. Effective leaders don’t just let culture happen. They inspire a shared culture vision and guide strategy and action to build a desired culture.  


Georgine Madden Organizational Development and Learning Consultant GEORGE: Purpose, People, Performance, Ltd. Minneapolis, Minnesota  

Learning Objectives

  • Explore the elements of organizational culture.
  • Recognize the roles and responsibilities of leadership in building a desired culture.
  • Identify strategies for establishing and nurturing an outreach culture in your organization.

Intended Audience

The outreach forums are applicable to community hospital laboratory administrators, managers, directors, pathologists, outreach coordinators, marketing representatives, and sales managers.  


The following types of credit are offered for this event: ASCLS P.A.C.E.® State of California State of Florida To obtain credit:
  1. Register for and participate in the program.
  2. Complete the evaluation that will be sent to you after the program.
  3. Generate and print your certificate(s).


Mayo Medical Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E. ®program. This program has been approved for a maximum of 1.0 P.A.C.E®contact hour.

State of California

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for State of California. This program has been approved for 1.0 contact hour.

State of Florida

Mayo Medical Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for Supervision/Administration, Quality Control/Quality Assurance, and Safety credit. This program has been approved for 1.0 contact hour.  

Faculty Disclosure

Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.

National Physician Payment Transparency Program

Mayo Medical Laboratories is not an applicable manufacturer or applicable group purchasing organization (GPO). (GPOs, per the Centers for Medicare & Medicaid Services, and this program do not trigger any reporting requirements pursuant to Open Payments [Sunshine Act] legislation.)
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MCL Education

This post was developed by our Education and Technical Publications Team.