Phlebotomy 2019: People + Performance = Patient Care


Rochester, Minnesota

May 2–3, 2019

Presented by: Mayo Clinic Laboratories



This two-day conference will offer the opportunity to learn how to identify and overcome challenges faced in the workplace, how to get started on the journey to professionalism, and how to develop an onboarding program for new supervisors. The conference will also feature an interactive session in which you will have the opportunity to submit difficult phlebotomy cases ahead of time. These will be addressed during the live program. Additionally, you will learn about risk and prevention of occupational exposure associated with blood-borne infections and discuss high-consequence infectious diseases and their impact on phlebotomy staff. Finally, you will learn about the journey to becoming a pediatric technician, collecting samples from pediatric patients, and blood cultures.

The conference format balances topics of general interest, which are presented in large-group sessions, with breakout sessions and tours geared toward specific areas of interest.

Intended Audience

This conference is designed for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient-care staff involved in specimen collection.


Conference Objectives

Upon completion of the conference, participants should be able to:

  • Identify the challenges faced in the workplace as the starting point of a quick and efficient turnaround time for laboratory specimens.
  • Create and recognize coping mechanisms for working with pediatric patients.
  • Solve difficult cases in phlebotomy during an interactive and entertaining session.
  • Define an ideal patient experience with a phlebotomy collection.
  • Use key tools and resources for pediatric patients.
  • Describe the personal protective equipment (PPE) considerations for phlebotomists interacting with high-consequence infectious disease (HCID) patients.
  • Design a structure for an onboarding program to help tackle the challenges of a new leader.
  • Review the risks of and prevention mechanisms for occupational exposure to HBV, HCV, and HIV infections.
  • Discuss best practices for collecting blood cultures.

Attendance at this Mayo conference does not indicate nor guarantee competence or proficiency in the performance of any procedures that may be discussed or taught in the courses.



Contact the Education Department at 800-533-1710 or 507-284-3156 or email



View Full Agenda




Mayo Clinic Laboratories is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® program. The Phlebotomy 2019 conference has been approved for a maximum of 11 P.A.C.E.® contact hours. The level of instruction for this program is intermediate.

State of California

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for clinical laboratory sciences for the State of California. This program has been approved for 11 contact hours.

State of Florida

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. The Florida Board of Clinical Laboratory Personnel has designated this program for 8 contact hours of General credit and 3 contact hours of Supervision/Administration, Quality Control/Quality Assurance, and Safety credits.





Faculty Disclosure

Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.




Registration fee:
Registration is now closed.


Cancellation Policy

If you cancel your participation in this conference on or before April 18, 2019, your registration fee, less a $75 administrative fee, will be refunded. The Mayo Clinic Laboratories Education Department must receive written notification of your cancellation. No refunds will be made after April 18, 2019.

Mayo Clinic Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Clinic Laboratories must cancel or postpone this conference, Mayo Clinic Laboratories will refund the registration fee but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline, travel, or lodging agencies.



Lodging Accommodations

Blocks of rooms have been secured for participants and their guests with special conference rates at the hotels listed below.

Hilton Rochester Mayo Clinic Area
10 East Center Street
Rochester, Minnesota 55904
$269 single/double — Standard
Book Online
Call: 507-258-5757
Mention Mayo Clinic Phlebotomy when booking

DoubleTree by Hilton Hotel -SOLD OUT
150 South Broadway
Rochester, Minnesota 55904

The hotels listed above are connected by skyway to conference facilities, downtown shops, and restaurants. The Hilton Rochester Mayo Clinic Area is the location of this year’s conference.

Lodging and travel arrangements are the sole responsibility of the individual registrant.

Mayo Clinic Laboratories is not responsible for expenses incurred by an individual who is not confirmed and for whom space is not available at the meeting. Costs incurred by the registrant, such as airline or hotel fees or penalties, are the responsibility of the registrant.


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MCL Education

This post was developed by our Education and Technical Publications Team.