Understanding CLIA Roles and Responsibilities within the Clinical Laboratory

Expires: March 13, 2021


Video length: 57 minutes 44 seconds


Additional Resources

Letter of Delegation General Supervisor to Employee
Letter of Delegation Technical Supervisor to General Supervisor
Letter of Delegation to Clinical Consultant
Letter of Delegation to Technical Consultant
Letter of Delegation to Technical Supervisor


Clinical Laboratory Improvement Amendments (CLIA) roles within moderate- and high-complexity laboratories define specific duties and responsibilities. It is critical that laboratory directors and managers understand these roles and the assigned responsibilities associated with each. Many of these duties may be delegated to qualified laboratory personnel, but delegation must be in writing and competency must be assessed. This presentation will take a closer look at the different CLIA roles and responsibilities.


Lisa Becker
Quality Management Coordinator
Department of Laboratory Medicine and Pathology
Mayo Clinic
Rochester, Minnesota

Learning Objectives

Upon completion of this activity, participants should be able to:

  • Define CLIA roles and appropriately assign responsibilities.
  • Identify methods of delegating responsibilities.
  • Review supervisor competency requirements.


Intended Audience

This series is appropriate for laboratory administrators and managers, quality assurance and control staff, supervisors, and other laboratory personnel who are dedicated to continuous quality and process improvement.


The following types of credit are offered for this event: ASCLS P.A.C.E.® State of California State of Florida To obtain credit:

  1. Watch the video.
  2. Complete the posttest and evaluation that launches immediately following the video.
  3. Generate and print your certificate(s).

Level of instruction for this program is intermediate.


Mayo Clinic Laboratories is approved as a provider of continuing education programs in the clinical laboratory sciences by the ASCLS P.A.C.E.® Program. This program has been approved for a maximum of 1.0 P.A.C.E® contact hour.

State of California

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for State of California credit. This program has been approved for 1.0 contact hour.

State of Florida

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for Supervision/Administration, Quality Control/Quality Assurance credit. This program has been approved for 1.0.

Faculty Disclosure

Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.

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This post was developed by our Education and Technical Publications Team.