Managing change in a multigenerational workforce
Expires: August 19, 2024
In this month’s “Virtual Lecture,” Deb Hagen Moe discusses how the workforce is at a unique place in time, with five generations working together to achieve high-quality patient care. The blending of these generations can be exhilarating and challenging at the same time. This lecture reviews each generation’s unique traits and discusses a structured approach to change management, along with what it means to each generation.
Deb Hagen Moe, M.Ed.
Assistant Professor of Laboratory Medicine and Pathology
Program Manager, Staff Development
Mayo Clinic, Rochester, Minnesota
Upon completion of this activity, participants should be able to:
- Examine the characteristics of and challenges associated with the five generations
- Stimulate curiosity and respect for other generations
- Identify strategies that can be used to prepare employees to implement and sustain change
This program is appropriate for clinicians, pathologists, medical technologists, nurses, pharmacists, and other allied health staff.
The following types of credit are offered for this event:
Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 1.0 P.A.C.E.® contact hour.
State of California
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for the State of California. This program has been approved for 1.0 contact hour.
State of Florida
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the Clinical Laboratory Sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for General credit. This program has been approved for 1.0 contact hour.
To obtain credit
1. Watch the video.
2. Complete the posttest and evaluation that launches immediately following the video.
3. Generate and print your certificate(s).
Level of instruction for this program is basic.
Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.