In March 1975, Mayo Clinic implemented a new computerized system for registration procedures to admit patients to Mayo. The components of the system included terminals, TV type displays, printers, and other equipment.
One of our annual Lab Week traditions is the Mayo Clinic-wide door-decorating contest. This year, more than 750 people voted in the contest. Thank you to all of the participants and to everyone who voted. View this post to see this year’s winner.
In 1961, there was a historic hotel, the Damon Hotel, across from Mayo Clinic. On December 21, 1961, the hotel caught fire early in the morning. No one was injured and smoke damage to adjacent buildings was kept to a minimum, but fireman had to fight the stubborn blaze for hours in below-zero weather before bringing it entirely under control.
Mayo Laboratory Inquiry (MLI) has placed second in the Top 100 call centers in the country in the Medium Centers Category (51 to 250 agents) of Benchmark Portal’s 2016 Top 100 Call Center Contest.
GE Ventures and Mayo Clinic announced the launch of Vitruvian Networks, Inc., an independent platform company committed to accelerating access to cell and gene therapies through advanced, cloud-ready software systems and manufacturing services.
In 1967, a screening test for hearing was made available by the installation of four audiometers in a sound treated room for the Audiology Service. The audiometers were redesigned versions of an earlier model and produced by Tracor, Inc., Austin, Texas. The installation at Mayo Clinic was unique in the respect that it enabled a single operator to conduct tests simultaneously on four patients.
Mayo Medical Laboratories’ customer service center has been certified as a Center of Excellence by Benchmark Portal for the fifth straight year. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.
Medical laboratory science (MLS), also known as clinical laboratory science, involves diagnostic laboratory testing from A to Z. Professionals perform various tasks from providing testing results, to predicting the correct antibiotic to prescribe, to typing the correct blood for surgery. An article published in Elsevier,, explores the MLS profession and provides a unique view on this honorable profession.
In 1957, Hospital Librarian Ruth Tews described the new patients’ library at Saint Marys as “a dream come true.” The library was decorated in soft green with new furniture, shelves, and a table built into the window alcove. Patients who were able to leave their rooms were invited to come to the library to browse among the books displayed there, and to select at leisure any books they would like to read.
Transitions in life are always challenging times. With them come opportunities, difficulties, and change. In 1990, the integration of Mayo Clinic, Rochester Methodist, and Saint Marys hospitals caused transition for many employees of Mayo Medical Center. Pat Bremer, head nurse at Station 7-2 at Rochester Methodist during this time, shared her story about how the integration affected her professional and personal life.
In 1958, Mayo Clinic established two former employees to serve as “tour hostesses.” Mrs. Dorothy Willis, formerly with Central Appointment Desk, and Mrs. Margaret Schmit, former Clinical Pathology technician, conducted the daily (except Sunday) public tours which started at 10:00 a.m. in the Plummer Building, and lasted a bit over an hour. They were also on call for special tour duties.
In October 1957, the Section of Pediatrics added a new phase to its program of child care—the Children’s Health Service. The program was designed for infant-to-fifteen-year children of Rochester and surroundings area who have the usual illnesses and related medical problems of childhood. This includes such things as pre-camp, pre-school, and similar examinations.