Leveraging the Laboratory Archives - Insights

Real-World Strategies for Skilled Nursing Outreach

Jessie Fenske — Mon, 25 May 2026 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the second episode in a two-part series on skilled nursing facilities. Drawing on their experience managing outreach services, the group shares practical insights and real-world solutions.

The post Real-World Strategies for Skilled Nursing Outreach appeared first on Insights.

Establishing Successful Relationships With Skilled Nursing Facilities

Jessie Fenske — Mon, 27 Apr 2026 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the first installment of a two-part series on skilled nursing facilities.

The post Establishing Successful Relationships With Skilled Nursing Facilities appeared first on Insights.

Celebrating Laboratory Professionals: Ideas for a Meaningful Lab Week

Jessie Fenske — Mon, 30 Mar 2026 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss National Medical Laboratory Professionals Week and share ideas for celebrating across the organization.

The post Celebrating Laboratory Professionals: Ideas for a Meaningful Lab Week appeared first on Insights.

Creating Effective Outreach Leadership Roles

Jessie Fenske — Mon, 23 Feb 2026 14:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to explore the diverse roles and responsibilities of outreach leaders. Together, they share insights based on their own experiences and the work they do with clients.

The post Creating Effective Outreach Leadership Roles appeared first on Insights.

Goal-Setting Insights for Laboratory Outreach Programs

Jessie Fenske — Mon, 26 Jan 2026 14:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss identifying meaningful goals for a laboratory outreach program and taking steps to achieve them.

The post Goal-Setting Insights for Laboratory Outreach Programs appeared first on Insights.

Key Updates on Today’s Regulatory Landscape for Outreach Laboratories

Jessie Fenske — Mon, 29 Dec 2025 14:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, welcomes Chelsea Conn, Mayo Clinic Laboratories’ director of regulatory affairs. Together, they break down the latest regulatory changes and share actionable strategies to help outreach programs stay informed and prepared.

The post Key Updates on Today’s Regulatory Landscape for Outreach Laboratories appeared first on Insights.

Practical Strategies for Boosting Outreach Laboratory Profitability

Jessie Fenske — Mon, 24 Nov 2025 14:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies that outreach programs can consider to strengthen their financial performance.

The post Practical Strategies for Boosting Outreach Laboratory Profitability appeared first on Insights.

Delivering Exceptional Phlebotomy Experiences to Patients With Unique Needs

Jessie Fenske — Mon, 27 Oct 2025 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Todd Juen, outpatient lab supervisor at Mayo Clinic. Together, they explore how to deliver exceptional experiences to patient populations with unique needs.

The post Delivering Exceptional Phlebotomy Experiences to Patients With Unique Needs appeared first on Insights.

Essential Communication Tips for Outreach Managers

Jessie Fenske — Mon, 29 Sep 2025 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes. Together, they dive into the power of communication in laboratory outreach, sharing practical advice and memorable stories.

The post Essential Communication Tips for Outreach Managers appeared first on Insights.

Elevating Clinical Lab Websites in a Changing Technology Landscape

Jessie Fenske — Mon, 25 Aug 2025 13:00:00 +0000

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Travis Engelhaupt, digital experience director, and Naomi Lovell, project manager. Together, they discuss website trends and best practices.

The post Elevating Clinical Lab Websites in a Changing Technology Landscape appeared first on Insights.