Phlebotomy 2022: Performance, public health & people in a post-COVID world

April 21-22, 2022 | Via livestream

Presented by: Mayo Clinic Laboratories 

Promo video length: 2 minutes

This two-day virtual conference will offer the opportunity to learn how to lead in extraordinarily difficult times, including dealing with burnout, retention, and resilience. Attendees also will learn the lab’s role in health equity, and lessons learned through the COVID-19 pandemic. Additionally, attendees will learn about blood cultures; non-blood collections; dealing with difficult employees; key performance indicators; pediatric collections and comfort techniques; and blood collections at home. An interactive session will give participants the opportunity to submit difficult phlebotomy cases ahead of time. These will be addressed during the live program. Finally, there will be a question-and-answer session featuring a panel of phlebotomy supervisors, phlebotomy educators, and human resources staff.  

The conference format balances topics of general interest, which are presented in large-group sessions, with breakout sessions and virtual tours geared toward specific areas of interest.

Intended audience

This conference is designed for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient care staff involved in specimen collection.


Upon completion of the conference, participants should be able to:

  • Discover ways to increase employee engagement
  • Identify pain reduction methods and ways to reduce anxiety during lab draws
  • List strategies leaders can implement to retain high-quality workers with a sense of joy
  • Identify the benefits and challenges of blood collections at home
  • Solve difficult cases in phlebotomy during an interactive and entertaining session
  • Discuss the magnitude of effort required to make COVID-19 testing available during the pandemic
  • Describe the lab’s role in collection of non-blood specimens
  • Explain the clinical significance of bloodstream infections and sepsis
  • Recognize why quality indicators are performed

Attendance at this Mayo Clinic conference does not indicate nor guarantee competence or proficiency in the performance of any procedures that may be discussed or taught in this symposium.

Conference agenda



Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 9.0 P.A.C.E.® contact hour(s).

State of California

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for the State of California. This program has been approved for 9.0 contact hour(s).

State of Florida 

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. The Florida Board of Clinical Laboratory Personnel has designated this program for 6 contact hours of General credit and 3 contact hours of Supervision/Administration, Quality Control/Quality Assurance, and Safety credits.


Cancellation policy

If you cancel your participation in this conference on or before March 31, 2022, your registration fee, less a $75 administrative fee, will be refunded. Mayo Clinic Laboratories' Education Department must receive written notification of your cancellation. No refunds will be made after March 31, 2022.

Mayo Clinic Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Clinic Laboratories must cancel or postpone this conference, Mayo Clinic Laboratories will refund the registration fee but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline/travel/lodging agencies.


Contact the Education Department at 800-533-1710 or 507-284-3156 or email