Invest. Adapt. Anticipate. Execute.

September 24-25, 2019
Hilton Nashville Downtown

AUDIO INSIGHT Interview with Mike Baish and Nicole Kang

This conference will provide innovative views into health system laboratory outreach programs across various aspects. Learn from health system executives, industry experts, and hands-on managers about how to harness your outreach program to position your organization for success in the dynamic environment of health care. You will learn how to create a strategic vision and develop an actionable plan to achieve outreach program success. Join your industry peers and learn how to leverage your laboratory! 

  • Invest in laboratory initiatives that ensure long-term success and financial contribution to the hospital or healthcare system.
  • Adapt to changes in the local, regional and national healthcare environments, aligning laboratory services for responsiveness and enduring success.
  • Anticipate industry trends and ensure that the laboratory is positioned to help drive out waste and position the organization for value-based medicine.
  • Execute on tactics that support laboratory strategic initiatives, embracing industry best practices.

Attendance at this Mayo conference does not indicate nor guarantee competence or proficiency in the performance of any procedures that may be discussed or taught in the courses.

Intended Audience

Individuals from hospital laboratories, including:

  • Administrators and Directors
  • Business Managers
  • Operations Managers
  • Outreach Coordinators
  • Phlebotomy Manager
  • Marketing Representatives
  • Laboratory Managers
  • Pathologists
  • Sales Managers


Lori Baumbach gets the attendees moving with an "Energy Boost" exercise.
Dustin Bilton finishes up a session about the art & sciences of sales.


Registration includes tuition, access to a comprehensive course syllabus on a secure app, breakfasts, lunches, break refreshments, and a reception. Early bird registration fee is $550 and increases to $650 after August 1, 2019.

Please Register Onsite

Cancellation Policy
If you cancel your participation in this conference on or before August 24, 2019, your registration fee, less a $75 administrative fee, will be refunded. The Mayo Clinic Laboratories Education Department must receive written notification of your cancellation. No refunds will be made after August 24, 2019.

Mayo Clinic Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Clinic Laboratories must cancel or postpone this conference, Mayo Clinic Laboratories will refund the registration fee but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline/travel/lodging agencies.

Lodging Accommodations

Guest rooms have been reserved for attendees and their guests with special conference rates at the Hilton Nashville Downtown. To receive the special rate, you must make reservations before the room block is filled or before the expiration date of Saturday, August 24, 2019, whichever comes first. Reservations will be taken following this date based on space and rate availability.

Hilton Nashville Downtown - Sold Out
121 Fourth Avenue South
Nashville, Tennessee 37201

Additional Lodging Options:
Holiday Inn Express
920 Broadway
Nashville, TN 37203

Hilton Garden Inn Nashville Downtown/Convention Center
305 Korean Veterans Blvd,
Nashville, TN 37201

Please note, these hotels do not have a formal room block.

Lodging and travel arrangements are the sole responsibility of the individual registrant.
Mayo Clinic Laboratories is not responsible for expenses incurred by an individual who is not confirmed and for whom space is not available at the meeting. Costs incurred by the registrant such as airline or hotel fees or penalties are the responsibility of the registrant.


Level of instruction for this program is Intermediate.

Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 12 P.A.C.E.® contact hour.

State of California
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for Clinical Laboratory Sciences for the State of California. This program has been approved for 12 contact hour.

State of Florida
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the Clinical Laboratory Sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for General credit. This program has been approved for 12 contact hour.


Exhibit opportunities are available. Please contact Melissa Peterson for more information:

Phone: (507) 284-9130