Updated September 13, 2024

The recent weather event that affected specimen transport to Mayo Clinic Laboratories has been resolved. All specimen transport is now running normally. Please resume all shipments as scheduled.

If you have questions, please contact Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics specialist.

Updated September 11, 2024

Hurricane Francine made landfall today in Louisiana and is expected to affect areas in the United States, including Alabama, Arkansas, Louisiana, Mississippi, Tennessee, and Texas.

FedEx has recommended that shipments are held today and potentially tomorrow as it anticipates the storm will impact its Memphis operations. In response, Mayo Clinic Laboratories will divert shipments, where possible, from FedEx to other carriers to avoid potential delays. We continue to monitor and track the situation with our logistics partners to minimize challenges. Clients in the affected areas should expect to be contacted directly if any routes are modified or canceled.

We will continue to provide updates on the situation as needed. For more information, please contact Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics specialist. 

Updated September 10, 2024

Tropical Storm Francine is active in the Gulf of Mexico and is expected to develop into a hurricane. These weather conditions may impact areas in the United States, including Alabama, Arkansas, Louisiana, Mississippi, Tennessee, and Texas. We continue to monitor and track the situation with our logistics partners to minimize challenges. Clients in the impacted areas should expect to be contacted directly if any routes are modified or canceled.

We will continue to provide updates on the situation as needed. For more information, please contact Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics specialist.