Elevating the role of the laboratory in healthcare
Mayo Clinic Laboratories’ Outreach Program delivers on our promise to provide the right test to the right patient. Our collaborative outreach partnerships provide hospital laboratory leaders with Mayo Clinic expertise and individualized strategies to develop robust outreach programs with the capacity to provide advanced testing locally. Our experienced, industry-leading outreach consultants offer unparalleled insights and experience to help hospital-based laboratories evolve from cost-centers to revenue generators.
Underscored by our core belief that the best care is delivered locally, our outreach program connects teams of experts with providers across the United States to cultivate a suite of solutions to help laboratories build and sustain outreach programs that improve efficiencies and minimize waste. This increases hospital revenues, decreases costs, and most importantly, improves patient care.
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In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss how laboratory outreach programs can use metrics to drive performance, strengthen client relationships, and support long-term growth.
Discover how the right metrics can help laboratory outreach programs anticipate risk, strengthen client relationships, and grow.
In this episode of “Answers From the Lab,” host Bobbi Pritt, M.D., chair of the Division of Clinical Microbiology at Mayo Clinic, is joined by William Morice II, M.D., Ph.D., president and CEO of Mayo Clinic Laboratories, to discuss recent artificial intelligence (AI) initiatives in the news. She then welcomes Jane Hermansen, manager of Mayo Clinic Laboratories’ Outreach Program, to discuss the value of outreach programs in strengthening laboratories and supporting broader healthcare systems.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss how to identify and engage new customers. They pull from their own experiences prospecting new clients to offer practical tips and suggestions.
Get insights to align lab strengths with the right clients, uncover needs, and build partnerships that drive outreach growth and better patient care.
Our annual outreach conference will take place Sept. 23–24, 2026, in Rochester, Minnesota. This year’s event, Leveraging the Laboratory: Bold Thinking. Big Impact., focuses on how innovative approaches and strategic decision-making can drive meaningful results for health system laboratory outreach programs.
This presentation explores how clinical laboratories are moving beyond the bench to become strategic drivers of value across the healthcare continuum.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the second episode in a two-part series on skilled nursing facilities. Drawing on their experience managing outreach services, the group shares practical insights and real-world solutions.
Discover how to provide operational and business support that leads to successful collaborations with skilled nursing facilities.
In this episode of “Answers From the Lab,” host Bobbi Pritt, M.D., chair of the Division of Clinical Microbiology at Mayo Clinic, welcomes Brad Karon, M.D., Ph.D., division chair for Mayo Clinic's Clinical Core Laboratory Services and a member of the laboratory and pathologist stewardship team, to discuss laboratory stewardship strategies and why they matter.
Join us Sept. 23–24, 2026, in Rochester, Minnesota, for our annual outreach conference. This year’s event, Leveraging the Laboratory: Bold Thinking. Big Impact., focuses on how innovative approaches and strategic decision-making can drive meaningful results for health system laboratory outreach programs.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the first installment of a two-part series on skilled nursing facilities.
Skilled nursing facilities and hospital laboratory outreach programs can be strong collaborators, delivering benefits across the care continuum.