Mayo Clinic Laboratories > Outreach & Business Solutions > Experts

EXPERTS

Experienced, knowledgeable, tactical

Our experts are available to consult with you on strategies to increase hospital revenue, decrease costs, and improve patient care. Contact us today to learn more.

Jane Hermansen, M.B.A., MT(ASCP)

Manager, Outreach and Network Development
Outreach IT Solutions Strategist

Ellen Dijkman Dulkes, M.S., MT(ASCP)

Outreach Solutions Strategist
Courier and Logistics Strategist

Brianne Newton, M.S., MT(ASCP)

Outreach Solutions Strategist
Laboratory Operations Strategist

Brian Meade, M.B.A.

Chief Operating Officer

John Heywood, M.A.

Education and Sales Strategist

Brian Button, M.S.

Hospital and Physician Market Strategist

Matt Hanley, M.H.A.

Laboratory Facility Planning Expert

Mikaela Mitchell, M.A.

Call Center Development Strategist

Cara Ryan, J.D.

Contracts Expert

Andy Tofilon, M.H.A.

Marketing Strategist

Michael Baisch

Laboratory Costing, Process Improvement, and Staffing Optimization Expert

Peter Duda, M.B.A.

Outreach Laboratory Billing Expert

Adeline Gwellem

Pricing Strategist

Mark Kjer, M.A., MT(ASCP)

Laboratory Insourcing and Workflow Optimization Strategist

MT Joseph, M.B.A., CPA, CMA

Hospital Finance Strategist

Holly Skic

New Client Onboarding and Support Strategist

Deborah Wells

Laboratory Quality Expert 

Amanda Riley

Outreach Operations Strategist

Sarah Mason

Logistics Strategist

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