Education
Primary client access only
Primary clients are able to view the previously recorded Outreach Forums from the past two years. These programs are password protected and shared with primary clients only.
Upcoming Conferences
Upcoming outreach webinars
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On-demand outreach Resources

PACE/State of FL - PRESENTATION RECORDING COMING SOON - Negotiating, maintaining and monitoring payer agreements.

PACE/State of FL - Updates to pathology and laboratory CPT codes for 2025, including newly added, deleted, and revised codes.

Regulatory compliance and recent policy changes at the federal and state level relevant to hospital laboratory outreach programs.
Outreach articles

When introducing a new initiative in the medical laboratory environment, effective change management is essential.

Learn the five elements essential to successfully implementing a complex outreach program project and what is at risk if you miss an element.

Communication is a critical component of success. Laboratory outreach leaders can foster truly effective communication with five simple steps.
"Leveraging the Laboratory" podcast

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss common reasons that outreach programs fail to launch and strategies for building momentum to implement a program.

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton. They discuss common challenges outreach programs face that can lead to a program’s failure and how to overcome those barriers.

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton to discuss building an outreach team.