Outreach Education
Primary client access only
Primary clients are able to view the previously recorded Outreach Forums from the past two years. These programs are password protected and shared with primary clients only.
OUTREACH EDUCATION OFFERINGS
Upcoming outreach webinars
No posts available.
On-demand outreach Resources
PACE/State of FL - Negotiating, maintaining and monitoring payer agreements.
PACE/State of FL - Updates to pathology and laboratory CPT codes for 2025, including newly added, deleted, and revised codes.
Regulatory compliance and recent policy changes at the federal and state level relevant to hospital laboratory outreach programs.
Outreach articles
Learn how documenting and managing client relationships strengthens retention, supports growth, and creates a competitive advantage.
Discover how the right metrics can help laboratory outreach programs anticipate risk, strengthen client relationships, and grow.
Get insights to align lab strengths with the right clients, uncover needs, and build partnerships that drive outreach growth and better patient care.
"Leveraging the Laboratory" podcast
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss how laboratory outreach programs can use metrics to drive performance, strengthen client relationships, and support long-term growth.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss how to identify and engage new customers. They pull from their own experiences prospecting new clients to offer practical tips and suggestions.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the second episode in a two-part series on skilled nursing facilities. Drawing on their experience managing outreach services, the group shares practical insights and real-world solutions.