Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered due to the upcoming American Labor Day holiday. To ensure specimen stability and prevent delays, follow the guidelines below:

Guidelines for domestic clients

Guidelines for shipping FedEx or UPS

• When using FedEx or UPS, deliveries sent Friday, Aug. 29, or Saturday, Aug. 30, may not arrive until Wednesday, Sept. 3.
• Delays are possible. To minimize the effect on samples, courier routes shipping by UPS will be moved to FedEx or Delta by Mayo Clinic Laboratories' Global Logistics.
• Clients shipping on their own, choosing to ship via UPS or FedEx on Friday, Aug. 29, or Saturday, Aug. 30, should add extra frozen cool packs to refrigerate shipments and use sufficient dry ice to cover the extended transit time.

Domestic shipping guide

	Friday August 29	Saturday August 30	Sunday August 31	Monday September 1 Labor Day	Tuesday September 2
Courier Pick-up	Normal	Normal	Normal	CLOSED	Normal
FedEx	Normal	Normal	CLOSED	CLOSED	Normal
UPS	GLS move to FedEx or Delta	GLS move to FedEx or Delta	CLOSED	CLOSED	Normal
Delta Airlines	Normal	Normal	Normal	*Limited	Normal
PACC Air	Normal	Normal	CLOSED	CLOSED	CLOSED
Delay Risk	*LOW	HIGH	LOW	LOW	LOW
Notes	*If there is an unexpected origin delay, shipments may not arrive until Tuesday or Wednesday	Recommendation: Hold samples at your facility			PACC will not have a delivery to SDSC on Tuesday morning, courier routes will run Tuesday; PACC Air deliveries will resume Wednesday

Friday, Aug. 29

• Normal courier pickup
• If there is an unexpected delay, shipments will not arrive at Mayo Clinic Laboratories until Tuesday, Sept. 2.
• Mayo Clinic Laboratories' Global Logistics will move clients on courier routes shipping by UPS to FedEx or Delta.

Saturday, Aug. 30

Recommendation: Hold samples at your facility and do not ship by FedEx or UPS.

If you choose to ship:                                                  

• Normal courier pickup
• Deliveries will arrive at Mayo Clinic Laboratories on Tuesday, Sept. 2, or Wednesday, Sept. 3.
• Mayo Clinic Laboratories' Global Logistics will move clients on courier routes shipping by UPS to FedEx or Delta.

Sunday, Aug. 31

• Normal courier pickup

Monday, Sept. 1 (Labor Day)

• No courier pickup and no FedEx or UPS deliveries

Tuesday, Sept. 2

• Normal courier pickup
• Normal delivery operations

To cancel a courier pick-up or for questions, call Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics Specialist.

Guidelines for international clients

To safeguard your samples, we strongly recommend the following guidelines for international shipments:

• For shipments with a one-day transit time, do not ship on Saturday, Aug. 30 or Sunday, Aug. 31
• For shipments with two or three-day transit times, do not ship on Thursday, Aug. 28 or Friday, Aug. 29, as these shipments could incur potential delays per U.S. Customs and operations. They may not be delivered until Wednesday, Sept. 3, or later. Please hold irretrievable samples.
• Normal carrier (UPS, FedEx, DHL) deliveries will resume Tuesday, Sept. 2. Please ensure "Saturday Delivery" is selected on your airway bill when creating shipments.

International shipping guide

	Thursday August 28	Friday August 29	Saturday August 30	Sunday August 31	Monday September 1 Labor Day	Tuesday September 2
1-Day Transit	OK to ship	OK to ship	DO NOT SHIP	DO NOT SHIP	CLOSED	OK to ship
2-Day Transit	OK to ship	DO NOT SHIP	DO NOT SHIP	OK to ship	CLOSED	OK to ship
3-Day Transit	DO NOT SHIP	DO NOT SHIP	OK to ship	OK to ship	CLOSED	OK to ship
Notes		*Clients in Mexico do not ship			No pick-ups

Thursday, Aug. 28

• 1-day transit: OK to ship
• 2-day transit: OK to ship
• 3-day transit: Do not ship

Friday, Aug. 29

• 1-day transit: OK to ship (clients in Mexico - do not ship)
• 2-day transit: Do not ship
• 3-day transit: Do not ship

Saturday, Aug. 30

• 1-day transit: Do not ship
• 2-day transit: Do not ship
• 3-day transit: OK to ship

Sunday, Aug. 31

• 1-day transit: Do not ship
• 2-day transit: OK to ship
• 3-day transit: OK to ship

Monday, Sept. 1

• OK to ship

Tuesday, Sept. 2

• OK to ship

For questions and concerns, please email RSTMMLTRANSINTL@mayo.edu or your international regional service representative.