
Dr. Morice highlights labs’ role as platforms transform care
Healthcare is undergoing a profound transformation as platform business models reshape how data, technology, and care delivery intersect. In an article for “Becker’s Hospital Review,” William Morice II, M.D., Ph.D., president and CEO of Mayo Clinic Laboratories, describes how laboratories and healthcare leaders can leverage this shift to drive better solutions for patients.
“As we scale our platform, we’ve encountered unique challenges and ethical questions about what truly serves the best interests of staff and patients,” says Dr. Morice. “I’ve found that navigating this moment requires an unwavering commitment to our core values.”
He also shared more about the critical role laboratorians have in ensuring new tools serve patients well. Because so much healthcare data originates in clinical labs, laboratorians have deep scientific understanding of test results and are uniquely positioned to ensure the data powering AI tools is accurate, appropriate, and responsibly governed.
Dr. Morice encourages every laboratorian and leader to embrace this responsibility by:
- Building a baseline understanding of AI.
- Rethinking education to prepare current and future staff.
- Asking tough questions about tools and the data fueling them.
- Recommitting to the highest quality and governance standards.
Ultimately, platform models hold enormous promise for diagnostics and patient care. By engaging proactively, staying curious and rooted in values, laboratorians can help shape tools and systems that elevate care and meaningfully improve patient outcomes.