Updated February 26th at 3PM CST

Domestic clients:

We want to make you aware of a temporary disruption at the FedEx hub in Memphis, Tennessee, due to a chemical spill. This may affect some inbound and outbound shipments. 

If FedEx is your carrier, our team is actively working to reroute work where it is possible to minimize downstream impacts. Currently, we are holding IHC tech-only stains until normal shipping operations resume to ensure quality and continuity of service. 

Based on current information, this disruption may continue through the weekend. We will provide updates as conditions change and will release held work as soon as it is feasible to do so safely and reliably. 

If you have questions, please contact Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics Specialist.    

International clients:

For clients in Canada, Puerto Rico, and Uruguay.

We want to make you aware of a temporary disruption at the FedEx hub in Memphis, Tennessee, due to a chemical spill. This may affect some inbound and outbound shipments. 

At this time, if you use FedEx for shipping, we recommend holding samples today (Thursday, Feb. 26) and potentially tomorrow (Friday, Feb. 27) to ensure quality and continuity of service. 

Based on current information, this disruption may continue through the weekend. We will provide updates as information is received and conditions change. 

For questions and concerns, email RSTMMLTRANSINTL@mayo.edu or your regional service representative.