Mayo Clinic Laboratories' Live Chat now offers two-way, real-time translation in Spanish, Portuguese, French, German, and Italian. Simply type your query in your preferred language and the message translates so our team can respond quickly. Live Chat is available 24/7 on mayocliniclabs.com.

You can start a chat anytime from the Live Chat button, located on the right side of the website window.

Agents are available and ready to assist, with minimal wait times, so you can get help right when you need it. Behind Live Chat is a network of specialized teams and multiple agents ready to connect with you. We can help with a wide range of needs—including order questions, turnaround time (TAT) inquiries, locating the correct test, resolving password or login issues, and providing educational resources. Chat agents can also add notes to specific cases if needed. Whether your question is simple or complex, our teams are here to support you every step of the way, the way you want to communicate with us.

Please note that translation may occasionally misinterpret slang or pronouns but will continue to learn.