Real-World Strategies for Skilled Nursing Outreach


Leveraging the Laboratory

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the second episode in a two-part series on skilled nursing facilities. Drawing on their experience managing outreach services, the group shares practical insights and real-world solutions.

  • Collecting specimens (02:14): Key considerations for various options for specimen collection in skilled nursing facilities, including staffing, scheduling, and training across different care settings.
  • Transporting specimens (09:28): How organizations have successfully managed specimen transport using couriers, laboratory staff, and skilled nursing facility personnel.
  • Maintaining strong relationships (15:47): Strategies for sustaining partnerships amid ownership changes and other operational challenges.

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Podcast episode

Note: Information in this post was accurate at the time of its posting.

Podcast episode in video format

Jessie Fenske

Jessie Fenske is a senior marketing specialist at Mayo Clinic Laboratories. She joined Mayo Clinic in 2010 and enjoys partnering with patients and employees to share their stories of innovation, persistence and hope.