Creating Effective Outreach Leadership Roles


Leveraging the Laboratory

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to explore the diverse roles and responsibilities of outreach leaders. Together, they share insights based on their own experiences and the work they do with clients.

  • Common responsibilities (01:02): An overview of core duties that outreach leaders manage across programs of varying size and maturity.
  • Ideal job description (12:07): A discussion of what the team believes should be included in a well-designed outreach leadership role.
  • Time distribution (21:36): How outreach leaders balance their time across responsibilities, stakeholders, and organizational needs.
  • Leadership highlights (23:02): Reflections on the most rewarding aspects of leading and supporting a successful outreach program.

Podcast episode

Note: Information in this post was accurate at the time of its posting.

Podcast episode in video format

Jessie Fenske

Jessie Fenske is a senior marketing specialist at Mayo Clinic Laboratories. She joined Mayo Clinic in 2010 and enjoys partnering with patients and employees to share their stories of innovation, persistence and hope.