Beyond the Bench: Why the Laboratory Matters
June 30, 2026
11 a.m.–Noon CT
Cost
Free for all participants.
Overview
This presentation explores how clinical laboratories are moving beyond the bench to become strategic drivers of value across the healthcare continuum. Framed within the current realities of industry disruption, workforce constraints, and shifting care and payment models, the session highlights how laboratories contribute to improved patient outcomes, operational efficiency, and financial performance. Through selected use cases and practical examples, participants will gain a clearer understanding of how laboratory data, expertise, and alignment support patient-centered care and why the laboratory is a foundational asset for health system success in a value-based landscape.
Presenters
Brooke Katzman, Ph.D.
Assistant Professor of Laboratory Medicine and Pathology
Co-director, Hospital Clinical Laboratory, Central Clinical Laboratory, and Point of Care
Director, Laboratory Services
Division of Clinical Core Laboratory Services
Mayo Clinic, Rochester, MN
Jane M. Hermansen MBA, MLS(ASCP)
Manager, Outreach and Network Development
Mayo Clinic Laboratories, Rochester, MN
Learning objectives
Upon completion of this activity, participants should be able to:
- Describe how the role of the clinical laboratory is evolving.
- Explain the laboratory’s impact beyond test performance.
- Identify real-world examples that demonstrate laboratory value.
- Describe why laboratory alignment and control are strategic priorities for health systems seeking sustainability, quality, and growth.
Intended audience
This webinar is appropriate for community hospital laboratory administrators, managers, directors, pathologists, outreach coordinators, marketing representatives, and sales managers.
Credit
The following types of credit are offered for this event:
ASCLS P.A.C.E.®
Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 1.0 P.A.C.E.® contact hour.
State of Florida
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the Clinical Laboratory Sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for Supervisor/Administration, Quality Control/Quality Assurance, and Safety credit. This program has been approved for 1.0 contact hour.
To obtain credit
1. Register for and participate in the program.
2. Complete the evaluation that will be sent to you after the program.
3. Generate and print your certificate(s).
Level of instruction for this program is basic.
Faculty disclosure
Course director(s), planning committee, faculty, and all others who are in a position to control the content of this educational activity are required to disclose all relevant financial relationships with any commercial interest related to the subject matter of the educational activity. Safeguards against commercial bias have been put in place. Faculty members also will disclose any off-label and/or investigational use of pharmaceuticals or instruments discussed in their presentations. Disclosure of this information will be published in course materials so those participants in the activity may formulate their own judgments regarding the presentations.
Questions
Contact us: mcleducation@mayo.edu
