Navigating Payer Requirements With Confidence

Leveraging the Laboratory

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Rachael Hulshizer, director of Market Access Payer Innovation at Mayo Clinic Laboratories, to discuss payer policy and strategies for helping patients avoid unnecessary out-of-pocket costs for medically necessary testing. Together, they explore:

  • Payer policy basics (01:33): Learn the key components of payer policies and how payers determine when a test is eligible for reimbursement.
  • Best practices (04:44): Discover practical steps to ensure payers receive the information and details they need to support appropriate reimbursement for testing.
  • Monitoring changes and responding to what you learn (06:00): Explore strategies for staying informed about payer policy changes and communicating updates across your organization to support appropriate test ordering.

Podcast episode

Note: Information in this post was accurate at the time of its posting.

Podcast episode in video format

Jessie Fenske

Jessie Fenske is a senior marketing specialist at Mayo Clinic Laboratories. She joined Mayo Clinic in 2010 and enjoys partnering with patients and employees to share their stories of innovation, persistence and hope.

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