Growing Your Laboratory Through Outreach

Providing resources on how to best leverage and optimize your laboratory for patients, clients, and staff.

Upcoming webinars

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On demand webinars

Payer Contracting for the Outreach Laboratory: The Basics
June 12, 2025

PACE/State of FL - PRESENTATION RECORDING COMING SOON - Negotiating, maintaining and monitoring payer agreements.
CPT Code Updates
December 4, 2024

PACE/State of FL - Updates to pathology and laboratory CPT codes for 2025, including newly added, deleted, and revised codes.
Practical Legal Insight and Tips: Compliance Issues for Hospital Laboratory Outreach Programs
October 1, 2024

Regulatory compliance and recent policy changes at the federal and state level relevant to hospital laboratory outreach programs.
Strategic Tech Initiatives in Lab Operations: Recipe(s) for Success
April 23, 2024

PACE/State of FL - The critical role of planning to support innovation and transformation in today's laboratory outreach environment.
Billing, Coding, and Payment Updates for 2024
November 30, 2023

PACE/State of FL - Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on Jan. 1.

Building Blocks for a Successful Contact Center
August 30, 2023

State of CA / State of FL The presentation will highlight the fundamental building blocks required to successfully establish a complex laboratory contact center. The discussion will review the scope of work, technology requirements, and sourcing the correct talent to enhance the caller experience. In addition, there will be a Q&A session with leaders who support daily operations in Mayo Laboratory Inquiry.

Tales from the Dark Side: Collecting Blood for Commercial Labs
June 14, 2023

PACE / State of FLPresentation Recording Coming Soon This webinar highlights the effect on patient/employee satisfaction, laboratory operation costs, and patient expectations for a positive collection experience.