Growing Your Laboratory Through Outreach
Providing resources on how to best leverage and optimize your laboratory for patients, clients, and staff.
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PACE / State of FLEvery clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on Jan. 1.
State of CA / State of FL The presentation will highlight the fundamental building blocks required to successfully establish a complex laboratory contact center. The discussion will review the scope of work, technology requirements, and sourcing the correct talent to enhance the caller experience. In addition, there will be a Q&A session with leaders who support daily operations in Mayo Laboratory Inquiry.
PACE / State of FLPresentation Recording Coming Soon This webinar highlights the effect on patient/employee satisfaction, laboratory operation costs, and patient expectations for a positive collection experience.
Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on January 1.
In this month’s “Outreach Webinar,” hear from Mayo Clinic Laboratories attorney Sharon Zehe, J.D., who answers frequently asked questions from hospital laboratory outreach programs. Typical questions include: What is the best business model? Should the laboratory have a separate Tax ID (EIN)? Does the laboratory need a separate NPI number? Should the outreach program remain as a hospital department? What are the advantages and disadvantages of each model?
Laboratory outreach programs across the country vary in size, complexity, and success. Effective management is necessary to maximize an outreach program’s full potential. This session will discuss the critical success factors for an outreach program and how to manage across Administrative, Operational, Business and Financial aspects.