Capabilities
Testing and tools to expand your lab’s impact
We can help build your lab’s capabilities to elevate patient care and drive the financial stability of your hospital or health system. Whether looking to expand your test menu, drive more revenue, or connect with Mayo Clinic clinical and business experts, we provide resources to enhance patient care and optimize your lab’s impact.
Education
We are committed to Mayo Clinic’s founding principle of sharing knowledge to improve medical care and provide subject matter experts and educational opportunities to help clients strengthen clinical practice, advance understanding, and elevate patient outcomes.
Highlights
Register now – Nov. 19, 2025: Regulatory compliance and recent policy changes at the federal and state levels relevant to hospital laboratory outreach programs.
Review the art of delivering clear, constructive feedback; tips for navigating potentially challenging conversations with respect; highlighting the importance of positive feedback.
As drug trends and diagnostic technologies evolve, toxicology must adapt to meet the demands of healthcare, workplace safety, and public health—focusing on opioid detection, CBD use, patient-centered testing, and new methods like saliva analysis, each bringing distinct challenges and opportunities. The following podcast episodes feature chemistry-related interviews that discuss these topics.
Register now – Oct. 14, 2025 - PACE/State of FL - This webinar will provide an overview of recent regulatory changes impacting clinical laboratories. This will include the latest updates to Clinical Laboratory Improvement Amendments (CLIA) memos and brochures, the termination of Clinical Laboratory Improvement Advisory Committee (CLIAC) and its impact to clinical laboratories, a summary of the FDA LDT final rule regulatory journey, and a discussion of the shift to announced inspections.
Practical guidance on when and how to test yeast isolates, key susceptibility testing methods and criteria, and the role of epidemiological cutoff values (ECVs).
This episode marks the end of “Lab Medicine Rounds.” Host Justin Kreuter, M.D., reflects on the impact of the series and introduces an upcoming video-based[...]
PACE/State of FL - Register now – Sept. 10, 2025
Clinically relevant overview of key genetic factors, testing strategies, and post-result care.
Conflict is a natural part of human interaction, and the workplace is not immune from that experience. Through this microlearning, we'll explore how proper conflict[...]
For healthcare professionals seeking to enhance their understanding of the assessment and treatment options for patients with neurodegenerative diseases.
The increased prevalence of certain tick- and mosquito-borne illnesses, the benefits of an algorithmic testing approach, and the growing importance of co-infection testing.
Reviewing the challenges healthcare providers face in distinguishing between new and residual marijuana use in patients.
Support
We provide clients with a dedicated team of account specialists, clinical experts, and technical professionals. In addition, our clients receive access to:
- Mayo Laboratory Inquiry, a 24/7 customer service center that is always answered by a representative who facilitates personalized and timely service.
- Dedicated clinical specialty representatives who help guide appropriate test ordering through educational interventions and ordering guidance.
- Mayo Clinic physicians and subject matter experts to discuss test ordering and result interpretations, which helps extend care teams and introduce physicians to new tests and techniques.
- Personalized logistics support including shipping supplies and comprehensive shipping instructions via an integrated courier network, which ensures specimens are delivered safely and on time.
Test menu
For more than 50 years, Mayo Clinic Laboratories has provided rare and complex assays as well as routine testing to Mayo Clinic patients and clients around the globe. Our integration with the clinical practice at Mayo Clinic supports the development of testing aligned with clinical need. Our menu:
- Features cutting-edge technologies, many first-in-class assays, and innovative, algorithmic-based approaches.
- Supports hospitals and health systems in expanding into new areas of specialized care.
- Allows you to consolidate more send-out testing to one lab, boosting your lab’s efficiency.