Outreach Education
Primary client access only
Primary clients are able to view the previously recorded Outreach Forums from the past two years. These programs are password protected and shared with primary clients only.
Upcoming OUTREACH Conferences
Leveraging the Laboratory
September 23-24, 2026
Rochester, MN
Upcoming outreach webinars
No posts available.
On-demand outreach Resources
No posts available.
Outreach articles
Discover an overview of common acronyms that laboratory outreach leaders may encounter in their daily work and links to help you learn more.
Discover five simple steps to start developing the knowledge and skills to drive financial success for your laboratory outreach program.
Discover a checklist designed to help you create a positive experience that makes your lab patients’ preferred destination for laboratory services.
"Leveraging the Laboratory" podcast
In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Todd Juen, outpatient lab supervisor at Mayo Clinic. Together, they explore how to deliver exceptional experiences to patient populations with unique needs.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes. Together, they dive into the power of communication in laboratory outreach, sharing practical advice and memorable stories.
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Travis Engelhaupt, digital experience director, and Naomi Lovell, project manager. Together, they discuss website trends and best practices.