Fundamentals of Phlebotomy
Module 2
This module will include the fundamentals of phlebotomy, with the goal of furthering your knowledge and skills on your journey as a phlebotomist. An in-depth look at the patient experience, patient privacy, and the inpatient and outpatient identification process will be reviewed. In addition, the legal considerations that a phlebotomist needs to be aware of and a summary of key phlebotomy terminology will be shared.
Released: April 1, 2025
Expires: April 1, 2027
Module
Learning Objectives
- Describe how the patient experience impacts quality of care and the patient’s perception of care.
- List the critical steps that ensures accurate patient identification in the inpatient and outpatient settings.
- Recognize the essential importance for a phlebotomist to safeguard a patient’s privacy.
- Identify legal considerations, expectations, and responsibilities for phlebotomists.
Disclaimer
- Please follow your institution’s standard operating procedures (SOPs). We recognize there are variables associated with phlebotomy processes that are specific to individual institutions. The material presented here may not align with all institutional practices. Continue to follow your institution’s guidelines, procedures, and policies.
Disclosures
Listed below are individuals with control of the content of this program who have disclosed...
Relevant financial relationship(s) with ineligible companies:
None
No relevant financial relationship(s) with ineligible companies:
Becca J. Jacobson
Training Program Coordinator
Mayo Clinic School of Health Sciences
Phlebotomy Education
Credit
The following types of credit are offered for Module 2: Fundamentals of Phlebotomy
ASCLS P.A.C.E.®
State of Florida
To obtain credit:
- View the module.
- Participate in the activities.
- Complete the posttest and evaluation that is linked to the final slide of the module.
- Generate and print your certificate.
ASCLS P.A.C.E.®
Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 1.0 P.A.C.E® contact hour. Level of instruction for this program is intermediate.
State of Florida
Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for General credit. This program has been approved for 1.0 contact hour.