Mayo Clinic Laboratories > Phlebotomy modules  > Fundamentals of Phlebotomy

Fundamentals of Phlebotomy

Module 2

This module will include the fundamentals of phlebotomy, with the goal of furthering your knowledge and skills on your journey as a phlebotomist. An in-depth look at the patient experience, patient privacy, and the inpatient and outpatient identification process will be reviewed. In addition, the legal considerations that a phlebotomist needs to be aware of and a summary of key phlebotomy terminology will be shared.


Released: April 1, 2025
Expires: April 1, 2027

Module

Learning Objectives

  • Describe how the patient experience impacts quality of care and the patient’s perception of care.
  • List the critical steps that ensures accurate patient identification in the inpatient and outpatient settings.
  • Recognize the essential importance for a phlebotomist to safeguard a patient’s privacy.
  • Identify legal considerations, expectations, and responsibilities for phlebotomists.

Level of Instruction

  • Intermediate

Disclaimer

  • Please follow your institution’s standard operating procedures (SOPs). We recognize there are variables associated with phlebotomy processes that are specific to individual institutions. The material presented here may not align with all institutional practices. Continue to follow your institution’s guidelines, procedures, and policies.

Disclosures

Listed below are individuals with control of the content of this program who have disclosed...

Relevant financial relationship(s) with ineligible companies:

None

No relevant financial relationship(s) with ineligible companies:

Becca J. Jacobson

Training Program Coordinator

Mayo Clinic School of Health Sciences

Phlebotomy Education

Credit

The following types of credit are offered for Module 2: Fundamentals of Phlebotomy

ASCLS P.A.C.E.®

State of Florida

To obtain credit:

  1. View the module.
  2. Participate in the activities.
  3. Complete the posttest and evaluation that is linked to the final slide of the module.
  4. Generate and print your certificate.

ASCLS P.A.C.E.®

Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 1.0 P.A.C.E® contact hour. Level of instruction for this program is intermediate.

State of Florida

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the clinical laboratory sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for General credit. This program has been approved for 1.0 contact hour.

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