Mayo Clinic Labs @ Work
Thousands of people in hundreds of different roles work at Mayo Clinic Laboratories. Mayo Clinic Labs @Work offers a glimpse behind the scenes into this busy reference laboratory, featuring staff from throughout the organization talking about what they do and why they do it.
Cincinnati Children’s Hospital was doing a restructuring and I was told my job of working in the Molecular Lab would be eliminated the following year. So, I started to inquire about other opportunities elsewhere where I could perform the same tasks I was currently doing. It just so happened that Mayo Clinic Laboratories had an opening for a neurology clinical specialty representative within the southern Ohio area. The roles were very similar, so I applied, interviewed, and was grateful that Mayo hired me! I have been here for six years now. Where has the time gone?!
I am responsible for promoting Mayo Clinic’s core values and supporting community-based health care and integrated delivery systems through the sale of Mayo Clinic Laboratories tests.
A typical workday could involve me traveling from hospital to hospital working with laboratory directors so that we can effectively provide them with the best diagnostic testing for their patients. I always try to meet directly with providers at those systems and update them on all the new changes and tests developments that occur throughout the year.
I truly believe the things we do every day are essential to helping to improve patient care. The diagnostic tests that are developed and launched help provide answers not only for providers but for patients as well. “The needs of the patient come first,” and our jobs are centered around that statement.
Yes. I have worked for other health organizations in the past but the amount of respect that Mayo has around the world is astonishing. I don’t know the actual percentage, but I think at least 60% or more of providers rely heavily on Mayo when it comes to deciding on what’s best for their patients. It is truly remarkable.
The most challenging part of my job is trying to get access to providers. Because we have so many tests that are constantly being developed, many times we need to inform providers about the changes and new tests that will soon be at their disposal. These changes will help them diagnose their patients better and more efficiently. However, because they are seeing patients in their offices, at the clinics, and other places, it can be difficult to find the time to meet with them.
The fact that I am providing a service that I know can potentially save lives drives me every day. I am very passionate about working for Mayo Clinic because it is all about the patient. I feel very connected to something bigger than me and knowing that people all over the world are getting the best care possible from the best health care organization in the world speaks for itself.
Robin Huiras-Carlson's connection with Mayo Clinic traces back to her early years, marked by a diagnosis of a rare genetic condition at the age of 10. Today, as a senior marketing specialist with Mayo Clinic Laboratories, she draws inspiration and purpose from this personal journey to illuminate Mayo’s positive impact on patients and ongoing evolution in diagnostics.
Becca Johnson, a dedicated project manager, joined Mayo Clinic in 2014, driven by a desire to contribute to an organization making a global impact. With BioPharma Diagnostics, Becca oversees large projects, ensuring efficient sample handling and timely client results. Committed to patient-centric care, she works on transitioning clients to electronic solutions for streamlined processes. Becca finds purpose in collaborative efforts that shape healthcare's future and positively impact patients' lives.
In her current role as senior manager for global logistics at Mayo Clinic Laboratories, Sarah Mason oversees the coordination of patient sample shipments by working with a network of stakeholders, couriers, carriers, and vendors. Sarah emphasizes the critical nature of safe and timely delivery of more than 38,000 samples each day, highlighting the dynamic challenges in healthcare logistics. Through her work, she finds meaning and purpose in collaborating with diverse teams to bring impactful change to Mayo Clinic operations and its patients.