Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered due to the upcoming Labor Day holiday, recognized on Monday, Sept. 7. To ensure that your specimen stability and prevent delays, follow the guidelines below:  

Guidelines for domestic clients

Guidelines for shipping FedEx or UPS

• FedEx or UPS deliveries sent on Thursday, Sept. 3, Friday, Sept. 4, or Saturday, Sept. 5, may not arrive until Wednesday, Sept. 9.  
• Delays are possible. To minimize sample impact, courier routes shipping by UPS will be moved to FedEx or Delta by Mayo Clinic Laboratories' Global Logistics. 
• Clients shipping on their own, choosing to ship via FedEx or UPS should add additional frozen cool packs to refrigerate shipments and use sufficient dry ice to cover the extended transit time. 

Holiday shipping schedule

Thursday, Sept. 3 & Friday, Sept. 4 

• Regular courier pickup 
• If there is an unexpected delay, shipments may not arrive at Mayo Clinic Laboratories until Wednesday, Sept. 9. 
• Clients on courier routes shipping by UPS will be moved to FedEx or Delta by Mayo Clinic Laboratories' Global Logistics, where possible. 

Saturday, Sept. 5 

Recommendation: Hold samples at your facility and do not ship by FedEx or UPS. If you would like to cancel a pickup, contact Customer Service at 800-533-1710 and request to speak with a Global Logistics Specialist. 

If you choose to ship:

• Regular courier pickup occurs, but we recommend holding samples rather than shipping via FedEx or UPS. 
• Deliveries will arrive at Mayo Clinic Laboratories on Tuesday, Sept. 8, or Wednesday, Sept. 9. 
• Clients on courier routes shipping by FedEx or UPS will be moved to Delta where available by Mayo Clinic Laboratories' Global Logistics. 

Sunday, Sept. 6 

• Regular courier pickup.

Monday, Sept. 7 (Labor Day) 

• No courier pickup and no FedEx or UPS deliveries 

Tuesday, Sept. 8 

• Regular courier pickup
• Regular delivery operations 

To cancel a courier pickup or if you have questions, please contact Customer Service at 800-533-1710.

Guidelines for international clients

To safeguard your samples, we strongly recommend the following guidelines for international shipments: 

• Two- and three-day transit shipments may be delayed due to U.S. Customs and Border Protection operations and may not be delivered until Wednesday, Sept. 9, or later. Please hold any irretrievable samples. 
• Regular carrier (UPS, FedEx, DHL) deliveries will resume on Tuesday, Sept. 8. When creating shipments, be sure to select "Saturday Delivery" on your airway bill, following the standard shipping process. 

Shipping schedule

Thursday, Sept. 3 

• 1-day transit: OK to ship 
• 2-day transit: OK to ship 
• 3-day transit: Do not ship  

Friday, Sept. 4 

• 1-day transit: OK to ship (except for clients in Mexico and Canada) 
• 2-day transit: Do not ship  
• 3-day transit: Do not ship  

Saturday, Sept. 5 

• 1-day transit: Do not ship 
• 2-day transit: Do not ship 
• 3-day transit: OK to ship 

Sunday, Sept. 6 

• 1-day transit: Do not ship
• 2-day transit: OK to ship 
• 3-day transit: OK to ship 

Monday, Sept. 7 

• OK to ship 

Tuesday, Sept. 8 

• OK to ship

For questions and concerns, email RSTMMLTRANSINTL@mayo.edu or your Regional Service Representative.