Activity Metrics Dashboard

Operational Update

Activity Metrics Dashboard

We are excited to share that the Activity Metrics Dashboard is now live on We heard your feedback and created this dashboard to provide a more integrated, intuitive and customized experience on our website. 

Benefits of the new Activity Metrics Dashboard:  

  • Clients can now interact with reporting data for canceled tests, volume of tests, turn around time, and service touchpoints all from the website.  
  • You can also view data as needed – closer to real-time (updated daily vs. monthly) as well as export/manipulate the data. 

The initial Activity Metrics Dashboard includes:  

  • Volumes: Orderable volume of tests by client account number.  
  • Canceled tests: View details on order cancellations on pre-analytic and specimen handling issues including lost specimens.  
  • Turnaround time: Calculates from specimen receipt at Mayo Clinic Laboratories to result reporting.  
  • Service touchpoints: Total service touchpoints by primary or secondary reason code.  

Additional reports will be rolled out in the near future.  

We appreciate your feedback and partnership as we continue to make a great tool and resource for you, our client. 

Mayo Clinic Laboratories (@mayocliniclabs)

Mayo Clinic Laboratories

This post was authored by the Marketing Team at Mayo Clinic Laboratories.