Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered due to the upcoming July 4th holiday. To ensure specimen stability and prevent delays, follow the guidelines outlined below for domestic clients and international clients.
Guidelines for domestic clients
Guidelines for shipping FedEx or UPS
- Shipments sent Wednesday, July 3, will not arrive until Friday, July 5.
- Clients shipping on their own, choosing to ship on Wednesday, July 3, should add frozen cool packs to refrigerate shipments and use sufficient dry ice to cover the extended transit time. *Expect high temperatures at transit locations where shipments will wait 24 hours.
Holiday shipping schedule
Tuesday, July 2
- Normal courier pickup
- If there is an unexpected delay, shipments potentially would not arrive at Mayo Clinic Laboratories until Friday, July 5.
Wednesday, July 3
Recommendation: Holding samples at your facility is strongly encouraged. We recommend not to ship by FedEx or UPS. With carrier closures, potential delays will put shipments at risk.
If you choose to ship:
- Normal courier pickup
- Deliveries will arrive at Mayo Clinic Laboratories on Friday, July 5.
Thursday, July 4 (Independence Day)
No courier pickup and no FedEx or UPS deliveries.
Friday, July 5
- Normal courier pickup
- Normal delivery operations
To cancel a courier pick-up or for questions, call Customer Service at 800-533-1710 and ask to be forwarded to the Global Logistics Specialist.
Guidelines for international clients
To safeguard your samples, we strongly recommend the following guidelines for international shipments:
- For shipments with a one-day transit time, do not ship on Wednesday, July 3.
- Normal carrier (UPS, FedEx, DHL) deliveries will resume Friday, July 5. When creating shipments using the standard shipping process, please ensure “Saturday Delivery” is selected on your airway bill.
Holiday shipping schedule
Monday, July 1
- 1-day transit: OK to ship
- 2-day transit: OK to ship
- 3-day transit: Do not ship
Tuesday, July 2
- 1-day transit: OK to ship
- 2-day transit: Do not ship
- 3-day transit:OK to ship
Wednesday, July 3
- 1-day transit: Do not ship
- 2-day transit: OK to ship
- 3-day transit:OK to ship
Thursday, July 4
- 1-day transit: OK to ship
- 2-day transit: OK to ship
- 3-day transit: OK to ship
Friday, July 5
- 1-day transit: OK to ship (except for clients in Mexico)
For questions and concerns, please email RSTMMLTRANSINTL@mayo.edu or your international regional service representative.