On Demand

PACE / State of FL
Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on Jan. 1.

By MCL Education • November 30, 2023

State of CA / State of FL
The presentation will highlight the fundamental building blocks required to successfully establish a complex laboratory contact center. The discussion will review the scope of work, technology requirements, and sourcing the correct talent to enhance the caller experience. In addition, there will be a Q&A session with leaders who support daily operations in Mayo Laboratory Inquiry.

By Mayo Clinic Laboratories Outreach Team • August 30, 2023

PACE / State of FL
Presentation Recording Coming Soon

This webinar highlights the effect on patient/employee satisfaction, laboratory operation costs, and patient expectations for a positive collection experience.

By MCL Education • June 14, 2023

Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on January 1.

By Mayo Clinic Laboratories Outreach Team • December 6, 2022

In this month’s “Outreach Webinar,” hear from Mayo Clinic Laboratories attorney Sharon Zehe, J.D., who answers frequently asked questions from hospital laboratory outreach programs. Typical questions include: What is the best business model? Should the laboratory have a separate Tax ID (EIN)? Does the laboratory need a separate NPI number? Should the outreach program remain as a hospital department? What are the advantages and disadvantages of each model?

By Mayo Clinic Laboratories • August 10, 2022

An effective laboratory outreach program delivers value through clinical, operational and financial means.

By Mayo Clinic Laboratories Outreach Team • August 11, 2021