Capabilities
Testing and tools to expand your lab’s impact
We can help build your lab’s capabilities to elevate patient care and drive the financial stability of your hospital or health system. Whether looking to expand your test menu, drive more revenue, or connect with Mayo Clinic clinical and business experts, we provide resources to enhance patient care and optimize your lab’s impact.
Education
We are committed to Mayo Clinic’s founding principle of sharing knowledge to improve medical care and provide subject matter experts and educational opportunities to help clients strengthen clinical practice, advance understanding, and elevate patient outcomes.
Highlights
Register now–July 14, 2026 Review the laboratory management system and how it translates strategy into reliable daily execution within a complex laboratory environment.
Excerpt: Define mentorship, identify the roles and responsibilities of the mentor and the mentee, and outline the benefits of mentorship in the workplace.
Register now – Aug. 11, 2026 Four case studies to explore key diagnostic considerations when Lyme testing is negative, highlight the role of geographic exposure history, and demonstrate the utility of multiplex testing panels
Discover how efficient, evidence-based serologic testing algorithms can accelerate Coccidioides infection diagnosis, simplify laboratory workflow, and provide practical benefits for laboratorians and healthcare professionals.
Register now – May 19, 2026 This webinar will discuss how autoimmune neurology testing has changed with expanding antibody discovery and why a patient-first, phenotype-specific approach improves test selection and interpretation.
Identify benefits of respectful communication, identify respectful communication considerations, and discuss ways to improve nonverbal communication.
This microlearning provides a practical, structured approach to evaluating specimens for molecular testing using real examples and criteria drawn from laboratory practice to support confident, consistent decision-making.
Register now – June 10, 2026 - PACE / State of FL - This webinar will explore quality in the AI era—and how strong quality foundations are essential for safe, reliable and scalable AI and automation.
Recording coming soon - Explore how mass spectrometry serves as a powerful investigative tool
Review tips for incorporating security awareness into your daily routine, both at work and at home.
This month’s microlearning breaks down what cryoprecipitate is and when it’s used.
Outline service recovery strategies to maintain trust, loyalty, and a positive relationship with customers.
Support
We provide clients with a dedicated team of account specialists, clinical experts, and technical professionals. In addition, our clients receive access to:
- Mayo Laboratory Inquiry, a 24/7 customer service center that is always answered by a representative who facilitates personalized and timely service.
- Dedicated clinical specialty representatives who help guide appropriate test ordering through educational interventions and ordering guidance.
- Mayo Clinic physicians and subject matter experts to discuss test ordering and result interpretations, which helps extend care teams and introduce physicians to new tests and techniques.
- Personalized logistics support including shipping supplies and comprehensive shipping instructions via an integrated courier network, which ensures specimens are delivered safely and on time.
Test menu
For more than 50 years, Mayo Clinic Laboratories has provided rare and complex assays as well as routine testing to Mayo Clinic patients and clients around the globe. Our integration with the clinical practice at Mayo Clinic supports the development of testing aligned with clinical need. Our menu:
- Features cutting-edge technologies, many first-in-class assays, and innovative, algorithmic-based approaches.
- Supports hospitals and health systems in expanding into new areas of specialized care.
- Allows you to consolidate more send-out testing to one lab, boosting your lab’s efficiency.