Additional benefits include: 

• Flexibility and customization of email notifications for priority message types.  
• Ability to initiate a test add-on, test cancel, or general inquiry.  
• Intuitive navigation and search functionality for active and closed messages.  
• Ability to upload/download attachments.  
• Collaboration and visibility for teams to work on open issues and see discussion history.   
• Two-way communication.   
• Ongoing updates to resolve open issues.   
• Web-based, available at any time, any place. 

For help or questions, please contact us or reference the FAQs or see the User Guide link in the middle right of this page.