| Web: | mayocliniclabs.com |
|---|---|
| Email: | mcl@mayo.edu |
| Telephone: | 800-533-1710 |
| International: | +1 855-379-3115 |
| Values are valid only on day of printing | |
| Web: | mayocliniclabs.com |
|---|---|
| Email: | mcl@mayo.edu |
| Telephone: | 800-533-1710 |
| International: | +1 855-379-3115 |
| Values are valid only on day of printing | |
Find answers to common Permissions Manager questions and tips on how to use this feature.
What is Permissions Manager?
Permissions Manager is a client-facing tool for managing access to features and tools on MayoClinicLabs.com, as well as registering new users.
Who can use Permissions Manager?
You can designate a user whom Mayo Clinic Laboratories will set up to administer permissions for your team. That user—the Client Administrator (CA)—receives the Client Administrator (CA) permission, which gives them access to Permissions Manager.
Where can I find Permissions Manager?
Once Mayo Clinic Laboratories has set up your designated user as your team’s CA, the CA can access Permissions Manager by following these instructions:
Are there any permissions that cannot be set in Permissions Manager?
Yes. Some permissions are not client facing and can only be managed internally. Please contact Customer Service if you need access to a tool that is not managed by Permissions Manager.
I see my invoice account is different than my ordering account. How do I grant others access to view invoices?
For some Mayo Clinic Laboratories clients, the invoicing account is different from the ordering account. You must be a CA before you can grant other users access to the invoicing account. Then, those users will be able to navigate to that account and grant invoice access to users at your site. Please contact Customer Service if you need further assistance.
Are there any limitations to how many CAs an account can have?
No, there is no maximum limit to the number of CAs you can designate.