Outreach Education
Primary client access only
Primary clients are able to view the previously recorded Outreach Forums from the past two years. These programs are password protected and shared with primary clients only.
Upcoming OUTREACH Conferences

Leveraging the Laboratory
September 23-24, 2026
Rochester, MN
Upcoming outreach webinars
No posts available.
On-demand outreach Resources
Recorded presentation coming soon - This webinar will review the 2026 updates to pathology and laboratory CPT codes, including newly added, deleted, and revised codes.
Regulatory compliance and recent policy changes at the federal and state levels relevant to hospital laboratory outreach programs.
PACE/State of FL - Negotiating, maintaining and monitoring payer agreements.
Outreach articles
Discover the right planning and problem-solving tools to help reach your goals, enhance outreach, and improve workflows.
Discover an overview of common acronyms that laboratory outreach leaders may encounter in their daily work and links to help you learn more.
Discover five simple steps to start developing the knowledge and skills to drive financial success for your laboratory outreach program.
"Leveraging the Laboratory" podcast
In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss identifying meaningful goals for a laboratory outreach program and taking steps to achieve them.
In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, welcomes Chelsea Conn, Mayo Clinic Laboratories’ director of regulatory affairs. Together, they break down the latest regulatory changes and share actionable strategies to help outreach programs stay informed and prepared.
In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies that outreach programs can consider to strengthen their financial performance.