Outreach

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss identifying meaningful goals for a laboratory outreach program and taking steps to achieve them.

By Jessie Fenske • January 26, 2026

Discover the right planning and problem-solving tools to help reach your goals, enhance outreach, and improve workflows.

By Wendy Daigle • January 19, 2026

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, welcomes Chelsea Conn, Mayo Clinic Laboratories’ director of regulatory affairs. Together, they break down the latest regulatory changes and share actionable strategies to help outreach programs stay informed and prepared.

By Jessie Fenske • December 29, 2025

Discover an overview of common acronyms that laboratory outreach leaders may encounter in their daily work and links to help you learn more.

By Jane Hermansen • December 22, 2025

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies that outreach programs can consider to strengthen their financial performance.

By Jessie Fenske • November 24, 2025

Discover five simple steps to start developing the knowledge and skills to drive financial success for your laboratory outreach program.

By Jane Hermansen • November 17, 2025

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Todd Juen, outpatient lab supervisor at Mayo Clinic. Together, they explore how to deliver exceptional experiences to patient populations with unique needs.

By Jessie Fenske • October 27, 2025

Discover a checklist designed to help you create a positive experience that makes your lab patients’ preferred destination for laboratory services.

By Wendy Daigle • October 20, 2025

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes. Together, they dive into the power of communication in laboratory outreach, sharing practical advice and memorable stories.

By Jessie Fenske • September 29, 2025

Effective communication in laboratory outreach hinges on understanding what to share, who needs to hear it, and how urgently it must be conveyed.

By Jane Hermansen • September 22, 2025

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Travis Engelhaupt, digital experience director, and Naomi Lovell, project manager. Together, they discuss website trends and best practices.

By Jessie Fenske • August 25, 2025

Regulatory compliance and recent policy changes at the federal and state levels relevant to hospital laboratory outreach programs.

By MCL Education • August 20, 2025

Launch or refresh your lab newsletter with five key steps to engage, inform, and build stronger connections with your audience.

By Jane Hermansen • August 18, 2025