Outreach

The fundamentals of revenue compliance February 8, 2022 Learn about the latest in laboratory compliance billing, including topics such as PAMA and COVID-19. This free webinar will review seven fundamental elements of a laboratory compliance program, ordering documentation requirements, OIG and CMS reviews, national and local coverage determination, PLA codes, and [...]

By Mayo Clinic Laboratories Outreach Team • February 8, 2022

PAMA Implementation Delayed for 2022 December 10, 2021 The laboratory industry is breathing a sigh of relief with the passage of S. 610, the Protecting Medicare and American Farmers from Sequester Cuts Act. Expected to be signed into law, this bill delays the implementation the Protecting Access to Medicare Act (PAMA), which [...]

By Mayo Clinic Laboratories Outreach Team • December 10, 2021

ASCP 2021 Conference – Live and Virtual November 19, 2021 From October 27 – 29, 2021, the American Society of Clinical Pathologists hosted a concurrent LIVE and Virtual conference.   The folks who attended LIVE, enjoyed the company of colleagues, vendors and friends that have not seen since the 2020 pandemic began. [...]

By Mayo Clinic Laboratories Outreach Team • November 19, 2021

Billing, coding, and payment updates for 2022 November 16, 2021 https://vimeo.com/656737344/294fd9768e Overview Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on Jan. 1. Next year is no exception, with new codes, revised codes, and deleted codes. Tune [...]

By Mayo Clinic Laboratories Outreach Team • November 16, 2021

Seven Key Learnings from Leveraging the Laboratory (Virtual), 2021 October 26, 2021 On September 27-28, 2021, Mayo Clinic Laboratories held its 32nd Leveraging the Laboratory conference, virtually. Attendees gave resounding positive feedback regarding content and the virtual experience. We look forward to providing more opportunities to continue to learn, network with [...]

By Mayo Clinic Laboratories Outreach Team • October 26, 2021

Outreach financial management: The basics and more August 11, 2021 https://vimeo.com/594961373/49ac9e67a7 Overview An effective laboratory outreach program delivers value through clinical, operational, and financial means. Financial management requires learning a new vocabulary, understanding payment models, accounting for a myriad of laboratory costs, and calculating outreach program profit. As reimbursement models shift, it is [...]

By Mayo Clinic Laboratories Outreach Team • August 11, 2021

Laboratory outreach: Doing the test is the easy part August 11, 2021 https://vimeo.com/534592802/eea97087a0 Presentation handout (PDF) Overview Outreach customers play a pivotal role in the pre-analytic process — preparing and sending specimens to your laboratory. To prevent rework, added expense, customer frustration, and patient specimen recollection, it is essential to give outreach customers the tools [...]

By Mayo Clinic Laboratories Outreach Team • March 18, 2021

Billing, Coding, and Payment Updates for 2021 December 1, 2020 https://vimeo.com/485647236/1ef7576767 Overview Every clinical and anatomic pathology laboratory in America is affected by new Medicare and Medicaid coding and billing changes that take effect every year on January 1. The year 2021 is no exception, with new codes, revised codes, and deleted codes. Tune [...]

By Mayo Clinic Laboratories Outreach Team • December 1, 2020

Many laboratory directors come from a technical background, however as healthcare becomes increasingly more complex, it is important to also have a strong financial foundation. An effective outreach leader will be able to consistently quantify revenue, cost and profitability of the outreach program, and communicate relevant data to senior leaders.

By Mayo Clinic Laboratories Outreach Team • August 7, 2020

Creating a Positive Pediatric Phlebotomy Experience April 17, 2020 In this "Ask the Expert" article published in the March, 2020 issue of MedicalLab Management, Jane Hermansen, Manager, Outreach and Network Development, describes the elements necessary to manage the challenges of pediatric phlebotomy. Small Patients, Huge Opportunity Pediatric patients pose a special challenge for the laboratory. For a [...]

By Mayo Clinic Laboratories Outreach Team • April 17, 2020

Outreach as a Laboratory Service Line March 19, 2019 To realize its full potential, a laboratory outreach program must be managed as a business—a service line within an organization. Jane Hermansen, Outreach and Network Manager at Mayo Clinic Laboratories in Rochester, Minnesota, discusses how health care organizations can adopt this approach [...]

By Mayo Clinic Laboratories Outreach Team • March 19, 2019

Integrating Laboratory Outreach Across the Health System March 18, 2019 Jane Hermansen, Outreach and Network Manager at Mayo Medical Laboratories in Rochester, Minnesota, recently authored an article featured in MedicalLab Management on integrating laboratory outreach across the health system. Vertical integration of laboratory services is critical to support the delivery of care in each [...]

By Mayo Clinic Laboratories Outreach Team • March 18, 2019