Outreach

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes for the first installment of a two-part series on skilled nursing facilities.

By Jessie Fenske • April 27, 2026

Skilled nursing facilities and hospital laboratory outreach programs can be strong collaborators, delivering benefits across the care continuum.

By Wendy Daigle • April 20, 2026

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss National Medical Laboratory Professionals Week and share ideas for celebrating across the organization.

By Jessie Fenske • March 30, 2026

Plan to celebrate laboratory professionals by expressing gratitude, educating others, and energizing teams to highlight their vital role in care.

By Ellen Dijkman Dulkes • March 23, 2026

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to explore the diverse roles and responsibilities of outreach leaders. Together, they share insights based on their own experiences and the work they do with clients.

By Jessie Fenske • February 23, 2026

Discover seven steps for creating outreach roles to address service gaps, prevent burnout, and foster organizational growth.

By Jane Hermansen • February 16, 2026

In this episode of the “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Wendy Daigle and Ellen Dijkman Dulkes to discuss identifying meaningful goals for a laboratory outreach program and taking steps to achieve them.

By Jessie Fenske • January 26, 2026

Discover the right planning and problem-solving tools to help reach your goals, enhance outreach, and improve workflows.

By Wendy Daigle • January 19, 2026

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, welcomes Chelsea Conn, Mayo Clinic Laboratories’ director of regulatory affairs. Together, they break down the latest regulatory changes and share actionable strategies to help outreach programs stay informed and prepared.

By Jessie Fenske • December 29, 2025

Discover an overview of common acronyms that laboratory outreach leaders may encounter in their daily work and links to help you learn more.

By Jane Hermansen • December 22, 2025

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Wendy Daigle and Ellen Dijkman Dulkes, outreach solutions specialists. Together, they share practical strategies that outreach programs can consider to strengthen their financial performance.

By Jessie Fenske • November 24, 2025

Discover five simple steps to start developing the knowledge and skills to drive financial success for your laboratory outreach program.

By Jane Hermansen • November 17, 2025

In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by Todd Juen, outpatient lab supervisor at Mayo Clinic. Together, they explore how to deliver exceptional experiences to patient populations with unique needs.

By Jessie Fenske • October 27, 2025