Articles

Discover how to provide operational and business support that leads to successful collaborations with skilled nursing facilities.

Join us Sept. 23–24, 2026, in Rochester, Minnesota, for our annual outreach conference. This year’s event, Leveraging the Laboratory: Bold Thinking. Big Impact., focuses on how innovative approaches and strategic decision-making can drive meaningful results for health system laboratory outreach programs.

Skilled nursing facilities and hospital laboratory outreach programs can be strong collaborators, delivering benefits across the care continuum.

Plan to celebrate laboratory professionals by expressing gratitude, educating others, and energizing teams to highlight their vital role in care.

Discover seven steps for creating outreach roles to address service gaps, prevent burnout, and foster organizational growth.

Discover the right planning and problem-solving tools to help reach your goals, enhance outreach, and improve workflows.

Discover an overview of common acronyms that laboratory outreach leaders may encounter in their daily work and links to help you learn more.

Discover five simple steps to start developing the knowledge and skills to drive financial success for your laboratory outreach program.

Discover a checklist designed to help you create a positive experience that makes your lab patients’ preferred destination for laboratory services.

Effective communication in laboratory outreach hinges on understanding what to share, who needs to hear it, and how urgently it must be conveyed.

Launch or refresh your lab newsletter with five key steps to engage, inform, and build stronger connections with your audience.

The laboratory test catalog is no longer just a reference list — it’s a strategic asset. By expanding its content, laboratories can improve satisfaction and experience.

When introducing a new initiative in the medical laboratory environment, effective change management is essential.