Propel testing excellence with Mayo Clinic quality
Mayo Clinic Laboratories is a one-stop laboratory solution, offering commercial laboratories a vast testing menu, unparalleled customer service, and optimized processes. We work collaboratively with partners to assess their needs, providing the testing they need to expand into new areas and meet their business goals.
As the reference lab for Mayo Clinic, we’ve developed robust logistics and testing protocols applied uniformly for all specimens received, no matter their geographic origin. Whether you send us one test order or thousands, each sample receives the same treatment and level of care, ensuring superior results that help our partners better serve their clients.
“Our clients want personal experiences. They want someone to answer the phone. They want someone to provide answers when they're looking for results of a sample sent a couple days ago. and we deliver those answers.”
Angie Reese-Davis, director of operations, logistics, and specimen services, Mayo Clinic Laboratories

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In this episode of the “Leveraging the Laboratory” podcast, Jane Hermansen, outreach manager at Mayo Clinic Laboratories, welcomes Chelsea Conn, Mayo Clinic Laboratories’ director of regulatory affairs. Together, they break down the latest regulatory changes and share actionable strategies to help outreach programs stay informed and prepared.
William Morice II, M.D., Ph.D., chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and CEO and president of Mayo Clinic Laboratories, joins "Answers From the Lab" for his weekly leadership update with host Bobbi Pritt, M.D. In this episode, Dr. Pritt and Dr. Morice discuss the stabilization of monkeypox and COVID-19, the shift from pandemic to endemic status, the increase in global virus outbreaks, and the role that laboratory medicine plays in this changing health environment.
Deb Wells is the director of Quality Management Services at Mayo Clinic Laboratories. A science lover from a young age, Deb has long worked in medical laboratory science and is passionate about being an advocate for lab safety and quality.
This week's research roundup features: Tumor microenvironment CD14+ cells correlate with poor overall survival in patients with early-stage lung adenocarcinoma
Two years ago, when 29-year-old Meckenzie Tinaglia experienced a series of seizure-like events shortly after a cardiac ablation procedure, she knew her heart was to blame. Her local providers, however, weren’t convinced. If not for Mayo Clinic remote cardiac monitoring and the data it provided about Meckenzie’s potentially fatal arrythmia, the busy wife and young mother might not have survived.
This list includes updates posted to mayocliniclabs.com during the month of September.
Topic highlights include: Mayo Clinic Health System turns 30, Doctors say now is time to get flu shot, White House releases strategy for ending hunger in US by 2030
William Morice II, M.D., Ph.D., chair of the Department of Laboratory Medicine and Pathology at Mayo Clinic and CEO and president of Mayo Clinic Laboratories, joins "Answers From the Lab" for his weekly leadership update with host Bobbi Pritt, M.D. In this episode, Dr. Pritt and Dr. Morice cover current trends for monkeypox and COVID-19, their thoughts as autumn begins, getting back to infection prevention basics, and a quick legislation update.
Due to hurricane Ian, Mayo Clinic Laboratories' specimen pickup and delivery schedules will be altered.
In an effort to eliminate interpretation mistakes and in turn improve diagnosis and treatment options for patients who have kidney stones, a team of researchers from Mayo Clinic’s Department of Laboratory Medicine and Pathology recently conducted a 12-month study to determine whether the use of artificial intelligence-trained algorithms can find errors in manually reviewed and reported kidney stone composition results.
This week's research roundup features: Robotics in neurosurgery: current prevalence and future directions
Lisa Brown, quality specialist for Mayo Clinic Laboratories customer service, explains working "behind the scenes" when a client calls Mayo Clinic Laboratories with an inquiry, that call is typically picked up within 20 seconds by an agent from Mayo Laboratory Inquiry (MLI). There are no phone trees or automated menus to wade through before they reach an agent. Agents mind the phones 24/7, 365 days a year.
Topic highlights include: White House launches monkeypox research agenda, Mayo Clinic: collaborations, startups to drive innovation, Why the latest screening tests and treatments offer hope for ovarian cancer