Mayo Clinic Laboratories > Message Center

Message Center

Introducing Message Center on mayocliniclabs.com

We are pleased to share that Mayo Clinic Laboratories has launched Message Center. Message Center is a two-way communication tool allowing you to address questions on cases as it’s convenient for you. Clients can respond 24/7 to provide updated status information. In addition, you can also request a test add-on, request a test cancellation, or initiate an inquiry.  

RESOURCES

Frequently asked questions Frequently asked questions
Frequently asked questions

Frequently asked questions for message center.

Updates Updates
Updates

Message center updates.

User guide User guide
User guide

Click to download our Message Center user guide.

Quick Reference Guide Quick Reference Guide
Quick Reference Guide

Click to download our Quick Reference Guide.

Additional benefits include: 

  • Flexibility and customization of email notifications for priority message types.  
  • Ability to initiate a test add-on, test cancel, or general inquiry.  
  • Intuitive navigation and search functionality for active and closed messages.  
  • Ability to upload/download attachments.  
  • Collaboration and visibility for teams to work on open issues and see discussion history.   
  • Two-way communication.   
  • Ongoing updates to resolve open issues.   
  • Web-based, available at any time, any place. 

For help or questions, please contact us or reference the FAQs or see the User Guide link in the middle right of this page.

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