Introducing the Test Not Performed (TNP) Report
To help you manage billing charges associated with test cancellations and tests not performed, Mayo Clinic Laboratories has an interactive Test Not Performed (TNP) Report. The report:
Navigating to the TNP Report
The TNP Report is located within Metrics & Reports on the My Dashboard section of our website. The report is only available when you have signed into the website with your username and password.
Select the desired account(s) and date range. Data will be updated daily, and records will be available for 60 days.
Features of the Web Tool
The tool is flexible to help you get to the information you are looking for as efficiently as possible. The customizable features include sorting, searching, web-form customization, modifying the amount of data entries displayed, and exporting a CSV, Excel, or PDF file for additional data analysis and reporting. The number of rows displayed is adjustable and the columns included is customizable.
Users are also able to opt in, opt out, and specify the frequency for receiving TNP Report notifications using the Subscriptions tab in Settings on the My Dashboard section of our website. Email frequency options include once a day, once a week or every two weeks.
Clients can search invoices by account number(s).
If you have any questions, please contact your Regional Service Representative/Specialist.