Phlebotomy 2024

Pathways to Excellence

This three-day virtual conference offered for just a few hours each day will offer the opportunity to learn techniques for managing burnout and ways to create a positive patient experience. Attendees will have the option to select from a phlebotomist or supervisor track based on their role and specific areas of interest. An interactive session will give participants the opportunity to submit difficult phlebotomy cases ahead of time. These will be addressed during the live program. Finally, there will be a question-and-answer session featuring a panel of phlebotomy supervisors, phlebotomy educators, and human resources staff. 

The conference format balances topics of general interest, which are presented in large-group sessions, with tracks geared toward specific areas of interest.

Accessibility statement: The Mayo Clinic College of Medicine and Science (MCCMS) strives for inclusive learning and training environments. If you experience or anticipate experiencing any disability-related barriers, please contact Disability Access Services at MCCMS.DS@mayo.edu


Conference Information


Date: April 17–19, 2024


Location: Via livestream


Presented by: Mayo Clinic Laboratories


Questions: Contact the Education Department at 800-533-1710 or 507-284-3156, or email mcleducation@mayo.edu.


Intended audience: This conference is designed for phlebotomists, phlebotomy managers, phlebotomy educators, and other patient care staff involved in specimen collection.


Learning objectives

Learning objectives

Upon completion of the conference, participants should be able to:

Phlebotomist track:

  • Recognize the importance of the phlebotomist’s role in quality blood culture collection.
  • Review the order of draw in routine testing.
  • Identify tools needed for a successful pediatric collection.

Supervisor track:

  • Design a structure for an onboarding program to help tackle the challenges of a new leader.
  • Devise ways that you can motivate employees.
  • Discuss training program and phlebotomy curriculum development.

Agenda

Wednesday, April 17, 2024

11 a.m. | Welcome

11:05 a.m. | Keynote Presentation: Burnout/Resiliency

12:05 p.m. | Brief Break

12:15 p.m. | Phlebotomist/Supervisor Breakout Sessions

1:15 p.m. | Break

1:30 p.m. | General Session: Huddle/MDI Boards

2:30 p.m. | Adjourn 


Thursday, April 18, 2024

11 a.m. | Welcome

11:05 a.m. | General Session: Top Gun Phlebotomy

12:05 p.m. | Brief Break

12:15 p.m. | Phlebotomist/Supervisor Breakout Sessions

1:15 p.m.| Break

1:30 p.m. | Phlebotomist/Supervisor Breakout Sessions

2:30 p.m. | Adjourn


Friday, April 19, 2024

11 a.m. | Welcome

11:05 a.m. | Phlebotomist/Supervisor Breakout Sessions

12:05 p.m. | Brief Break

12:15 p.m. | Phlebotomist/Supervisor Breakout Sessions

1:15 p.m.| Break

1:30 p.m. | Ask the Experts Panel — Featuring: Phlebotomy supervisors, Phlebotomy Education, and Human Resources  

2:30 p.m. | Closing Remarks/Adjourn

2:45–3:15 p.m. | Kahoot Trivia (optional) — Win prizes!

Tracks

Supervisor track: Improving Employee Experience

Register for this track if you are in a management or supervisory role or would like to learn about the following: employee life cycle from recruitment to retention; designing an onboarding program for new leaders; training programs and phlebotomy curriculum; providing feedback and motivating employees; and more.

Phlebotomist track: Enhancing Patient Care

Register for this track if you are a phlebotomist, phlebotomy educator, or related role and would like to learn about the following: mobile phlebotomy; blood cultures; pediatric collections; venipuncture vs. capillary draws; order of draw and preanalytical considerations; and more. 

Faculty

Course directors

Brad Karon, M.D., Ph.D.

Brooke Katzman, Ph.D.

Jeff Meeusen, Ph.D., DABCC

Planning committee

Linda Backus

Sharon R. Johnson

Todd Juen, M.S.

Erin Peper, M.S., PBT(ASCP)

Jennifer Storlie

Mayo Clinic Faculty

Linda Backus

Brenda Bendix, M.A.

Sanita Dedic, CPT(NHA)

Diane Heinz, PBT(ASCP)

Tom Huntley, MT(ASCP)

Becca Jacobson

Sharon R. Johnson

Todd Juen, M.S.

Brad Karon, M.D., Ph.D.

Brooke Katzman, Ph.D.

Maja Kirby, CPT(NHA)

Nathanael Lexvold

Jeff Meeusen, Ph.D., DABCC

Erin Peper, M.S., PBT(ASCP)

Audrey Schuetz, M.D.

Jill Schmidt

Jennifer Storlie

Camille Timm, PBT(ASCP)

Dawn VanLith, M.A.

Jeremy Zacher, M.Ed.

Credit

ASCLS P.A.C.E.®

Mayo Clinic Laboratories is approved as a provider of continuing education programs in the Clinical Laboratory Sciences by the ASCLS P.A.C.E.® program. This program has been approved for a maximum of 9.0 P.A.C.E.® contact hour(s).

State of Florida

Mayo Clinic Laboratories is approved as a Continuing Education Accrediting Agency for the Clinical Laboratory Sciences for the State of Florida. Florida Board of Clinical Laboratory Personnel has designated this program for 4 contact hours of General credit and 5 contact hours of Supervision/Administration, Quality Control/Quality Assurance, and Safety credits.

Registration

The cost to attend the three-day conference is $300.

Cancellation policy and fine print

If you cancel your participation in this conference on or before March 27, 2024, your registration fee, less a $75 administrative fee, will be refunded. Mayo Clinic Laboratories Education Department must receive written notification of your cancellation. No refunds will be made after March 27, 2024.

Mayo Clinic Laboratories reserves the right to cancel or postpone any conference due to unforeseen circumstances. In the unlikely event Mayo Clinic Laboratories must cancel or postpone this conference, Mayo Clinic Laboratories will refund the registration fee but is not responsible for any related costs, charges, or expenses to participants, including fees assessed by airline/travel/lodging agencies.