Laboratory/Patient Safety/Quality

PACE / State of CA / State of FL
Wednesday, December 12, 2018 | 11am – noon CT
This “Continual Improvement” webinar will provide a method of analysis for determining a test-cost budget that is aligned with the new Medicare reimbursement plan under the Protecting Access to Medicare Act of 2014.

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide several practical techniques to improve employee engagement. With a little preparation and a few minutes each day, lab managers or those in other leadership roles should be able to improve the level of employee engagement on their teams.

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide an update of litigation trends affecting phlebotomists.

PACE
These “Customer Service” modules are a tool to enhance interactions with your clients and build an exceptional customer service experience.

PACE / State of CA / State of FL
This “Continual Improvement” webinar discusses the use of a balanced scorecard, a strategic planning and performance-management tool.

PACE / State of CA / State of FL
In this month’s “Virtual Lecture,” James Hernandez, M.D., expresses the importance of safety and why it is integral in processing and phlebotomy.

PACE / State of CA / State of FL
This “Phlebotomy” webinar describes the American Association of Blood Bank’s pre-transfusion standards and how they apply to a blood bank.

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide a review of regulatory and accreditation updates that have the potential to affect laboratory operations.

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide information pertaining to the collection of arterial specimens and will focus on those collections performed for arterial blood-gas testing.

PACE / State of CA / State of FL
The fourth module of the Laboratory Quality Academy (LQA) Program is now available.

PACE / State of CA / State of FL
This “Laboratory Quality Academy” module uses a scenario format to explore components of the following Quality System Essentials (QSEs): Organization, Continual Improvement and Personnel.

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide step-by-step instructions on how investing in less than 15 minutes a day will result in a culture transformation.

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide the audience with a high-level understanding of the various steps of the pre-analytic processes of Mayo Medical Laboratories that lead to the timely handling of incoming specimen volumes.