Laboratory/Patient Safety/Quality

Laboratory/Patient Safety/Quality

Originally presented June 12, 2019
PACE / State of CA / State of FL

This “Continual Improvement” webinar will assist leaders in contemplating their current leadership styles and developing their potential for growth.

By MCL Education • April 24, 2019

PACE / State of CA / State of FL
This “Continual Improvement” webinar will take a closer look at the different Clinical Laboratory Improvement Amendments (CLIA) roles and responsibilities.

By MCL Education • March 13, 2019

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide an introduction to cost of quality. The main components of the presentation will include discussions on the cost of attaining quality and the cost of poor quality.

By MCL Education • February 27, 2019

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide a method of analysis for determining a test-cost budget that is aligned with the new Medicare reimbursement plan under the Protecting Access to Medicare Act of 2014.

By MCL Education • December 12, 2018

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide several practical techniques to improve employee engagement. With a little preparation and a few minutes each day, lab managers or those in other leadership roles should be able to improve the level of employee engagement on their teams.

By MCL Education • September 12, 2018

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide an update of litigation trends affecting phlebotomists.

By MCL Education • August 22, 2018

PACE
These “Customer Service” modules are a tool to enhance interactions with your clients and build an exceptional customer service experience.

By MCL Education • July 23, 2018

PACE / State of CA / State of FL
This “Continual Improvement” webinar discusses the use of a balanced scorecard, a strategic planning and performance-management tool.

By MCL Education • June 30, 2018

PACE / State of CA / State of FL
In this month’s “Virtual Lecture,” James Hernandez, M.D., expresses the importance of safety and why it is integral in processing and phlebotomy.

By MCL Education • June 14, 2018

PACE / State of CA / State of FL
This “Phlebotomy” webinar describes the American Association of Blood Bank’s pre-transfusion standards and how they apply to a blood bank.

By MCL Education • May 23, 2018

PACE / State of CA / State of FL
This “Continual Improvement” webinar will provide a review of regulatory and accreditation updates that have the potential to affect laboratory operations.

By MCL Education • March 14, 2018

PACE / State of CA / State of FL
This “Phlebotomy” webinar will provide information pertaining to the collection of arterial specimens and will focus on those collections performed for arterial blood-gas testing.

By MCL Education • February 28, 2018

PACE / State of CA / State of FL
This “Laboratory Quality Academy” module uses a scenario format to explore components of the following Quality System Essentials (QSEs): Organization, Continual Improvement and Personnel.

By MCL Education • January 22, 2018