Laboratory/Patient Safety/Quality

PACE / State of CA / State of FL
This "Continual Improvement" webinar will discuss how the COVID-19 pandemic has been fast and furious but has also been an incredible learning opportunity. It has presented a variety of challenges as it has unfolded during the last year.

By MCL Education • March 10, 2021

PACE / State of CA / State of FL
This "Phlebotomy Webinar" will discuss the various types of swabs that can be used to collect specimens for SARS-CoV-2 molecular testing.

By MCL Education • February 17, 2021

PACE / State of CA / State of FL
This "Continual Improvement" Webinar will provide an overview of how Mayo Clinic Laboratories worked together as a team to address the Global Pandemic.

By MCL Education • December 16, 2020

PACE / State of CA / State of FL
This "Continual Improvement" Webinar will provide an overview of new regulatory changes and issues having the potential to affect laboratory operations.

By MCL Education • December 9, 2020

PACE / State of CA / State of FL
This “Phlebotomy Webinar" will discuss the what and why of quality metrics and indicators and how to determine which indicators to monitor.

By MCL Education • November 18, 2020

PACE / State of CA / State of FL
This “Phlebotomy Webinar” will focus on the role of the phlebotomist and the changes adapted to provide service safely to COVID positive patients in different service areas (ED, ICU vs General floors).

By MCL Education • October 21, 2020

PACE
In this month's "Virtual Lecture," Ann Moyer, M.D., Ph.D. describes how Pharmagenomic and therapeutic drug monitoring tools aid medical providers in selecting drugs and doses to maximize efficacy while minimizing toxicity for mental illnesses, including depression.

By MCL Education • September 25, 2020

PACE
These "Customer Service" modules are a tool to enhance interactions with your clients and build an exceptional customer service experience.

By MCL Education • September 14, 2020

PACE
This "Continual Improvement" Webinar will highlight differences in proficiency testing practices in laboratory networks, discuss possible pitfalls and strategies to reduce risk, and examine regulatory changes and ways to adapt to them at the network level.

By MCL Education • March 11, 2020

PACE / State of CA / State of FL
This "Phlebotomy webinar" focuses on the origins of difficult collections and the situations that result in them.

By MCL Education • February 19, 2020

PACE / State of CA / State of FL
This "Phlebotomy webinar" will discuss ethical issues frequently faced by phlebotomists.

By MCL Education • December 18, 2019

PACE / State of CA / State of FL
In this "Continual Improvement" webinar, we will discuss the basic framework for investigating, designing, and documenting a laboratory design or redesign project.

By MCL Education • September 23, 2019

R. Ross Reichard, M.D., DLMP Vice Chair of Quality and Associate Chair of Practice, recently contributed to a College of American Pathologists (CAP) article in CAP Today. The article, "How the Laboratory Drives Patient Satisfaction," explores the myriad ways laboratories can monitor and improve the patient experience.

By Molly Dee • August 2, 2019