PACE / State of CA / State of FL
This “Phlebotomy Webinar” will focus on the role of the phlebotomist and the changes adapted to provide service safely to COVID positive patients in different service areas (ED, ICU vs General floors).

PACE / State of CA / State of FL
Originally presented November 18, 2020
This “Phlebotomy Webinar" will discuss the what and why of quality metrics and indicators and how to determine which indicators to monitor.

PACE / State of CA / State of FL
This “Phlebotomy Webinar” will review the physiologic differences between capillary and venous blood, and discuss advantages and limitations to each specimen type.

PACE
This “Phlebotomy Webinar” will discuss types, sets, draws, and automated instruments for blood cultures.

PACE / State of CA / State of FL
This "Phlebotomy webinar" focuses on the origins of difficult collections and the situations that result in them.

PACE / State of CA / State of FL
This "Phlebotomy webinar" will discuss ethical issues frequently faced by phlebotomists.

PACE / State of CA / State of FL
This "Phlebotomy webinar" will review the most common preanalytical variables that lead to blood specimen re-collection in the hospital environment.

PACE / State of CA / State of FL
This “Phlebotomy” webinar reviews: Having a medical procedure or a lab draw can be fearful for children. Even if it is their first time or they have had a bad past experience, there are ways to make these procedures easier for children.

PACE / State of CA / State of FL
This "Phlebotomy" webinar will provide an introduction to cost of quality. The main components of the presentation will include discussions on the cost of attaining quality and the cost of poor quality.

PACE / State of CA / State of FL
This “Phlebotomy” webinar will discuss how a patient’s “experience” is the entirety of all the interactions that person has had within the health care system. Each member of a health care team plays a role in enhancing patient satisfaction, which contributes to the patient experience.

This "Phlebotomy" webinar will provide the audience with a high-level understanding of the various steps of the pre-analytic processes of Mayo Medical Laboratories that lead to the timely handling of incoming specimen volumes.