This “Phlebotomy” webinar will discuss how a patient’s “experience” is the entirety of all the interactions that person has had within the health care system. Each member of a health care team plays a role in enhancing patient satisfaction, which contributes to the patient experience.

In this month’s “Hot Topic,” Brad Karon, M.D., Ph.D., describes how pseudohyperkalemia has many causes, from collection techniques, processing, and even transport. This presentation focuses on the various preanalytic and analytic causes of pseudohyperkalemia and what you as a phlebotomist can do to prevent it.

This "Phlebotomy" webinar will provide an update of litigation trends affecting phlebotomists.

In this month’s “Virtual Lecture,” James Hernandez, M.D., expresses the importance of safety and why it is integral in processing and phlebotomy.

In this month’s “Hot Topic,” Brad Karon, M.D., Ph.D., presents a case-based scenario on drawing blood from a patient receiving intravenous fluids.

This "Pediatric Phlebotomy" presentation from the live 2017 Phlebotomy Conference, will focus on the challenges associated with age-related collections, dealing specifically with both the pediatric and geriatric patient.

This "Pediatric Phlebotomy" presentation addresses the increase in the number of tests available using a blood spot specimen and concerns about bruising, a team was created to investigate causes of bruising and select the best method for collecting blood from infants.