News Releases

Mayo Medical Laboratories has upgraded its MayoACCESS application with release 7.5. A key feature included in this release is a clear differentiation between supplemental, enhanced, and referral PDF report notifications.

By apriljosselyn • April 26, 2016

Mayo Laboratory Inquiry (MLI) has placed second in the Top 100 call centers in the country in the Medium Centers Category (51 to 250 agents) of Benchmark Portal’s 2016 Top 100 Call Center Contest.

By Gina Chiri-Osmond • April 20, 2016

GE Ventures and Mayo Clinic announced the launch of Vitruvian Networks, Inc., an independent platform company committed to accelerating access to cell and gene therapies through advanced, cloud-ready software systems and manufacturing services.

By Gina Chiri-Osmond • April 14, 2016

Mayo Medical Laboratories’ customer service center has been certified as a Center of Excellence by Benchmark Portal for the fifth straight year. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.

By Gina Chiri-Osmond • April 13, 2016

Influenza is a serious viral infection that can cause illness, hospitalizations, and thousands of deaths every year in the U.S. To learn more about influenza, the Mayo Clinic Department of Laboratory Medicine and Pathology and its reference laboratory Mayo Medical Laboratories have developed “The ABCs of Influenza” flash cards.

By Alyssa Frank • March 8, 2016

Mayo Clinic researchers, in collaboration with the Centers for Disease Control and Prevention and health officials from Minnesota, North Dakota, and Wisconsin, have discovered a new bacterial species that causes Lyme disease in people.

By Gina Chiri-Osmond • February 2, 2016

Winter storm Jonas has disrupted transportation across the eastern half of the U.S., causing flight delays and cancellations in states from Tennessee to the Carolinas to New York. Mayo Medical Laboratories (MML) Transportation is tracking and expediting shipments delayed on FedEx and commercial airlines. In areas where courier service will be affected, MML clients will be notified of any changes by their local courier. MML is working with the airlines and our courier network to minimize any delays and restore service as quickly as possible.

By Gina Chiri-Osmond • January 22, 2016

Due to the Christmas holiday, recognized on Friday, Dec. 25, and the New Year’s holiday, recognized on Friday, Jan. 1, Mayo Medical Laboratories’ specimen pickup and delivery schedule will be altered. To ensure that your specimen vitality and turn-around time are not affected, plan ahead and note that no pickups or deliveries will be made on Dec. 25 or Jan. 1 by our couriers or FedEx.

By Gina Chiri-Osmond • December 21, 2015

Mayo Clinic has taken the top spot on the Gartner Inc. annual Healthcare Supply Chain Top 25 ranking. The 2015 ranking recognizes companies across the health-care value chain that demonstrate leadership in improving patient care and lowering costs.

By Gina Chiri-Osmond • December 14, 2015

Stephen Thibodeau Ph.D., a consultant in Mayo Medical Laboratories’ Molecular Genetics Laboratory, along with Iftikhar Kullo, M.D., has received a four-year grant from the National Institutes of Health (NIH), which will support research that incorporates DNA sequence information into electronic medical records.

By Gina Chiri-Osmond • December 7, 2015

Viewics, Inc., a provider of health care analytics solutions, and Mayo Clinic recently signed an agreement that will use Viewics analytics platform to drive key initiatives for safety, service, costs, and quality.

By Gina Chiri-Osmond • October 15, 2015

Mayo Medical Laboratories (MML) has launched new website updates, which include navigation enhancements to improve user experience and a significant redesign of our ‘About Us’ section.

By Gina Chiri-Osmond • September 16, 2015

Due to the Labor Day holiday, observed Monday, Sept. 7 in the United States, Mayo Medical Laboratories’ specimen pickup and delivery schedule will be altered. To ensure that your specimen vitality and turn-around time are not affected, plan ahead and note that no pickups or deliveries will be made on Sept. 7 by our couriers or FedEx.

By Kelley Luedke • September 1, 2015