Optimized global capabilities
At Mayo Clinic Laboratories, laboratory medicine is about more than a test result — it’s about everything that contributes to providing answers for your patients. We develop individualized support solutions for each client that extend through all aspects of the relationship to ensure delivery of answers, not just results.
Our global impact
We provide the capabilities and logistics to support the worldwide delivery of diagnostic testing.
70+
countries connected to Mayo Clinic Laboratories
99%
system uptime
50,000
specimens arrive daily at Mayo Clinic Laboratories
97%+
of shipments arrive on time
We develop unique relationships with each client to individualize logistics support, which is coordinated by a regional service specialist who ensures a seamless process before the first patient specimen is sent. Our specialists collaborate with packaging suppliers to create unique solutions that extend the stability of specimens traveling around the world.
These experts ensure specimens are handled carefully and efficiently through close connections to shipping carriers. The air carriers we work with are experienced with processing clinical specimens.
We recognize many medical conditions have a window of opportunity for best possible outcomes. Our tests and processes are optimized to better serve patients and deliver results with outcomes in mind. We do not triage specimens across a network of labs or use a batch-testing business model. Result turnaround times are expedited by:
We offer technology solutions to help our clients connect to us, including a secure online portal with interfacing capabilities that allows you to easily order tests and receive results. Our solutions include: